At a Glance
- Tasks: Support the transfer of electronic patient records and provide admin support to clinical teams.
- Company: Join a diverse and inclusive health service committed to improving patient care.
- Benefits: Flexible working options, wellbeing resources, and a commitment to diversity.
- Other info: Opportunities for personal growth and a supportive team environment.
- Why this job: Make a real difference in healthcare while gaining valuable experience.
- Qualifications: Good education in English, Maths, and computer skills; admin experience preferred.
The predicted salary is between 37000 - 44000 £ per year.
This post forms part of a service currently subject to a service improvement and redesign programme.
Service delivery models, roles and structures will be reviewed as part of the improvement process, which may result in changes and a consultation process in line with the Trust's Organisational Change Policy.
We have an exciting opportunity for three post holders to support the transfer of the electronic patient records from ECR and Ri O to EMIS, supporting physical health services in the Central & West Network.
The post holders will be aligned to the Community administration hubs supporting working from sites including Clinics and Health Centres in Preston, Chorley & South Ribble localities.
They will be required to work flexibly in response to the needs of the Digital and administrative service as directed by their administration line manager, to ensure continuity of a quality service provision.
Responsibilities
- Support the transfer of the electronic patient records from ECR and Ri O to EMIS.
- Support physical health services in the Central & West Network.
- Align with Community administration hubs and work across sites including Clinics and Health Centres.
- Work flexibly in response to the needs of the Digital and administrative service as directed by your line manager.
- Contact patients by telephone; provide professional service to clinical teams.
- Work both as part of a team and on your own initiative.
Qualifications
- Good standard of education with qualifications in English, Maths and Word processing.
- Excellent computer skills to support teams transitioning to a new patient administration system.
- General administration experience to provide a professional service to the clinical teams.
- Administrative qualification at NVQ Level 2/RSA 2 or equivalent experience.
- GCSE English Language A-C.
Skills & Attributes
- Excellent telephone manner.
- Team player.
- Good organisational and communication skills.
- Excellent interpersonal and customer care skills.
- Experience of dealing with people.
- Proactive and motivated.
- Diversity and Inclusion
- LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce.
- We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.
- Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups.
Benefits
- Flexible working options, including term time, part time, compressed hours and flexi‑time.
- Wellbeing resources, tools and support to help you thrive both in and out of work.
- Commitment to diversity and inclusion.
We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.
If you'd like to discuss your application, please ask.
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Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Officer in Preston
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Cardiff and Vale University Health Board.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Cardiff and Vale University Health Board.
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When you find roles that excite you, especially at places like Cardiff and Vale University Health Board, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clerical Officer in Preston
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Cardiff and Vale University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Cardiff and Vale University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Cardiff and Vale University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Cardiff and Vale University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Cardiff and Vale University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
