Oxford University Hospitals NHS Foundation Trust is seeking a Complaints and PALS Co-ordinator to lead the divisional response to patient queries and complaints. You will prioritise and supervise responses, ensure timely resolution, and manage the complaints/PALS database and related reporting.
The role requires excellent written and verbal communication, IT literacy, and the ability to work under pressure while upholding the Trust's values.
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Patient Experience & Complaints Lead employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, dedicated to fostering a supportive and collaborative work environment for its staff. With a strong commitment to professional development, employees are encouraged to enhance their skills in breast imaging and multidisciplinary care, ensuring a fulfilling career path. Located in the vibrant city of Cardiff, the health board offers a diverse range of career opportunities while prioritising the health and wellbeing of the local community.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
