At a Glance
- Tasks: Lead nursing services across three homes, ensuring high-quality care and operational excellence.
- Company: Jewish Care, a charity providing compassionate care in a supportive environment.
- Benefits: Competitive salary, leadership development, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for innovation and continuous improvement.
- Why this job: Join a mission-driven team and enhance the lives of residents through person-centred care.
- Qualifications: Registered nurse with leadership experience and strong people skills.
The predicted salary is between 50000 - 60000 £ per year.
Position Overview
The Operations Manager Nursing Services plays a key leadership role in supporting the delivery of safe, effective, and high-quality nursing care across Jewish Cares’ three nursing homes.
Working closely with Registered Managers, clinical leads, and multidisciplinary teams, the postholder provides operational oversight, performance management and quality assurance to ensure services meet regulatory requirements and deliver excellent outcomes for residents.
The role supports the implementation of clinical governance frameworks, drives continuous improvement and prepares homes for inspections, audits and compliance monitoring.
The role is a multi‑site leadership position requiring strong operational management skills, clinical understanding and a commitment to person‑centred care.
Key Responsibilities
- Provide leadership, coaching and support to Registered Managers and senior teams.
- Set and monitor objectives relating to quality, occupancy, staffing, budgets and operational performance.
- Conduct 1:1s, coaching sessions and performance reviews.
- Support managers to deliver high‑quality, person‑centred care and operational excellence.
- Provide day‑to‑day clinical and operational oversight across nursing services.
- Support teams with medication management, infection prevention and control, risk assessment, end‑of‑life care and nursing documentation.
- Monitor clinical quality indicators and ensure improvement actions are completed.
- Escalate safeguarding concerns, incidents and clinical risks to senior leadership.
- Work collaboratively with the Quality Assurance & Impact Team and wider departments to support effective governance processes.
- Ensure audits, complaints, incidents, feedback and action plans contribute to continuous improvement.
- Promote regulatory readiness and support homes during inspections and contract monitoring.
- Work closely with CQC and Compliance Lead to embed best practice and review feedback.
- Provide practical day‑to‑day operational support to Registered Managers including staffing coordination, rota oversight, documentation and routine communications.
- Assist with short‑term management cover when required.
- Support homes to achieve occupancy and financial performance targets and remove operational barriers.
- Promote excellent customer service and positive engagement with residents, families, staff, volunteers and external professionals.
- Act as a visible, approachable and supportive leader across multiple sites.
- Market and promote opportunities for potential new residents to access Jewish Care services.
- Lead and support cross‑home initiatives focused on admissions, wellbeing, hospitality, activities and quality improvement.
- Encourage innovation, learning and adoption of new technologies and best practice.
- Support sustainable improvements through strong manager engagement and ownership.
Qualifications & Experience
- Registered nurse with senior leadership experience in nursing or adult social care settings.
- Strong people skills, sound judgement and a proactive approach to supporting teams and driving continuous improvement.
- Experience in multi‑site management and clinical governance a plus.
- About the Service
Jewish Care provides three nursing homes as well as retirement living communities, offering residents a caring environment with synagogue services, kosher meals and celebrations of Shabbat and Jewish festivals.
The charity serves around 12,000 people across London and the South East through residential care, nursing care, retirement living, mental health services, housing with care and community‑based support.
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Operations Manager Nursing Services employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, offering a supportive environment for aspiring nephrologists. With a focus on professional development, extensive training, and opportunities for research and teaching, employees can thrive in their careers while contributing to meaningful patient care in a vibrant community. The work culture promotes collaboration and innovation, making it an ideal place for those looking to make a significant impact in healthcare.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager Nursing Services
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Cardiff and Vale University Health Board for the Operations Manager Nursing Services role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Operations Manager Nursing Services
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Cardiff and Vale University Health Board, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Cardiff and Vale University Health Board, and how you can make a difference!
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Cardiff and Vale University Health Board.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Cardiff and Vale University Health Board appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Cardiff and Vale University Health Board supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
