At a Glance
- Tasks: Provide friendly front-of-house support and assist patients at Moulton Surgery.
- Company: Join a welcoming team at Moulton Surgery, dedicated to patient care.
- Benefits: Flexible hours, supportive environment, and opportunities for personal growth.
- Other info: Work in a dynamic setting with a focus on teamwork and improvement.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: GCSEs in Maths and English; customer service experience preferred.
The predicted salary is between 27800 - 27800 £ per year.
Overview
Provide front‑of‑house support at Moulton Surgery, ensuring patients receive friendly, efficient service while maintaining strict confidentiality of medical records.
Responsibilities
- Offer general assistance to the practice team and project a positive image to patients and visitors, in person or by telephone.
- Receive, assist and direct patients to appropriate services, book appointments and arrange home visits.
- Prepare and manage paperwork, including new patient registrations, forms and clinical system data entry.
- Process private medical service requests, including advising on costs, booking appointments and handling payments.
- Carry out general clerical duties such as scanning correspondence, shredding, photocopying and emailing.
- Prepare and clean clinical rooms before and after surgery.
- Maintain a clean, tidy reception area and ensure adequate supplies of leaflets and office stationery.
- Open and close the surgery following established procedures.
- Provide cover for other staff on annual or sick leave and assist in training new staff where required.
- Follow all procedures, protocols and standard operating procedures, maintaining confidentiality at all times.
- Suggest and implement improvements to reception processes and environment.
Qualifications
- GCSE A-C in Maths and English.
- Experience as a Receptionist in a GP surgery or similar customer‑facing environment.
- Experience working in a busy, multi‑functional team.
- Excellent telephone manners, even under pressure.
- Strong verbal and written communication skills, clear and concise.
- Good organisational skills with ability to prioritise and meet deadlines.
- Problem‑solving ability and willingness to work collaboratively.
- Friendly, approachable, flexible, self‑motivated and hardworking.
- Attention to detail, accuracy and a methodical approach to work.
- Hours
Approximately 20 hours per week, split between Tuesday, Wednesday and Friday 8:00am–6:30pm. Shifts may be full days or part days with a 30‑minute lunch break.
Location
Moulton Surgery or our branch site at the University of Northampton.
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GP Receptionist/Patient Service Advisor in Northampton employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, offering a supportive environment for aspiring nephrologists. With a focus on professional development, extensive training, and opportunities for research and teaching, employees can thrive in their careers while contributing to meaningful patient care in a vibrant community. The work culture promotes collaboration and innovation, making it an ideal place for those looking to make a significant impact in healthcare.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land GP Receptionist/Patient Service Advisor in Northampton
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace GP Receptionist/Patient Service Advisor in Northampton
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Cardiff and Vale University Health Board, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Cardiff and Vale University Health Board.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Cardiff and Vale University Health Board.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Cardiff and Vale University Health Board can really resonate with interviewers and show your commitment to the field.
