Locality supervisor in Morpeth

This is an exciting opportunity for a Locality supervisor to work within our Palliative Care Support Team covering Northumberland and in collaboration with the North Tyneside Team. The post is primarily based in Morpeth with work into North Tyneside as required. We welcome applications from Nurse associates for consideration but please ensure you are familiar with the Locality Supervisor Job description prior to applying. Work across localities/PCNs to supervise, coordinate and assist with the provision of physical, personal and emotional care to patients. Coordinating patient care resource across Localities/PCNs to provide responsive and appropriate patient care, managing the needs of patients through planned, unplanned and palliative care.,

• Set goals for positive outcomes as agreed with the patients.
• Screens initial referral and agrees what care provision will be provided to meet needs.
• Regularly review assessments of existing patients to ensure they continue to meet patient's needs.
• Create and review care needs.
• Allocate work to Nursing assistants.
• Ensure all care needs are covered through rostering and co-ordinating nursing assistants.
• Provide supervision and support to nursing assistants.
• Provide sickness and holiday cover when required.
• Monitor nursing assistants' training compliance.
• Participate in Out of Hours Duty Arrangements, Call Outs and 'On Call' responsibilities, as necessary, to provide a Safe Service delivery.
• Other duties appropriate to the nature, level and grade of the post.
• To respond to enquiries both face to face and by telephone from visitors, patients and staff and other agencies., Provides and receives information to inform the detail of the care package.

Negotiates with commissioners and patients to agree service provision. Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, patients, carers, the public or other external contacts. Able to write detailed clear instructions, case notes and reports. Able to contribute to department meetings. Exchange of information with all levels of staff. Communicate issues requiring tact and persuasive skills to staff. Provides and receives both routine and complex information where empathy is required. Effective and timely communication as part of line management [SA(N1] responsibilities. Work in partnership with other health professionals and external agencies to provide a personalised service to meet the patients needs. Ability to work as part of a team, sharing information and records that enables the right decision and best outcomes for the patient. Establish and maintain effective communication with patients and relatives/carers. Internally, will be required to communicate with: Nursing Assistants, Senior Nursing Assistants, Administrators, Registered Managers, Operational Lead, Social Care Assessors and other Trust / Local Authority employees, Locality Supervisors, Scheduling Officers. Externally, will be required to communicate with: patients/families, multi-disciplinary team, education, voluntary agencies, social care and general members of the public. This list is not exhaustive. It is an essential requirement of the role that the post holder has a valid driving license and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.

• NVQ 3 or equivalent in direct care/health/health and social care., Level 2 Maths and English qualification, Experience in care work with relevant patient group
• Supervisory experience
• Experience of care co-ordination and staff rostering., Experience of conducting staff supervision.
• Knowledge of or experience in coaching and mentoring practices and tools
• Knowledge of or experience in Quality improvement tools, techniques and methods, It is an essential requirement of the role that the post holder has a valid driving license and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role