At a Glance
- Tasks: Provide top-notch clerical support in a dynamic respiratory diagnostic department.
- Company: Join a healthcare team dedicated to patient care and quality service.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Other info: Opportunity to work across multiple sites and grow your career.
- Why this job: Make a difference in patient care while honing your administrative skills.
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 24000 - 27000 £ per year.
Role Overview
Provide patient‑focused, high‑quality clerical support to the Respiratory Diagnostic Department across multiple sites.
Clerical staff will be multi‑skilled and trained to ensure data quality is always the highest priority.
Responsibilities
- Make appointments according to clinical need and ensure patients requiring another appointment are accommodated.
- Locate and file all required notes/referrals for clinics, track reports to appropriate staff for the next appointment, and keep the department running smoothly.
- Handle telephone queries concerning all aspects of respiratory investigation, transferring calls to the appropriate staff member when needed.
- Appoint diagnostic outpatients from GP and consultant referrals for investigations in order of clinical need, maintain a waiting list of patients awaiting investigations, and appoint extra clinics to reduce waiting times.
- Undertake other clerical duties appropriate to the grading, including covering reception when required.
- Work within the constraints of the Data Protection Act and attend all mandatory and in‑house training courses as required.
Qualifications
- Ability to prioritise workload, work independently, and make decisions on own initiative.
- Excellent communication, planning and organisational skills.
- Diplomacy, discretion and confidentiality.
- Experience working in a customer‑service environment.
- Basic understanding of follow‑up appointments and audit reporting.
- Previous experience in a busy environment and ability to travel between KCH, BHD and Thanet CDC sites.
Education
- GCSE or equivalent, with Maths and English grades A–C.
- RSA Stage III typing or proven keyboard skills.
- Proficiency in Microsoft Office, including Excel and Power Point.
- Accurate typing skills.
PLEASE NOTE – WE CANNOT OFFER VISA SPONSORSHIP FOR THIS ROLE.
If you hold a Graduate/Post‑Study work visa, you will only be able to work on a fixed term until the expiry date of your visa.
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Respiratory Diagnostic Administrator in Maidstone employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, offering a supportive environment for aspiring nephrologists. With a focus on professional development, extensive training, and opportunities for research and teaching, employees can thrive in their careers while contributing to meaningful patient care in a vibrant community. The work culture promotes collaboration and innovation, making it an ideal place for those looking to make a significant impact in healthcare.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Respiratory Diagnostic Administrator in Maidstone
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We think you need these skills to ace Respiratory Diagnostic Administrator in Maidstone
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Cardiff and Vale University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Cardiff and Vale University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Cardiff and Vale University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Cardiff and Vale University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Cardiff and Vale University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
