Pharmacy Technician Community Pharmacy and Integration in Loughborough

• Support implementation of community pharmacy clinical services.
• Assist with the rollout of community pharmacy delivered pathways, providing technical and administrative support.
• Help review and maintain service materials, implementation packs and standard operating tools.
• Support training and onboarding activities for community pharmacy teams., Enable pharmacy integration within Neighbourhood Health teams
• Support coordination between community pharmacies, PCNs and other neighbourhood services. Facilitate information flows, meeting logistics and follow up actions between partners. Helpidentifyoperational issues and elevate appropriately.

Improve access to medicines and local services

• Support mapping of services, signposting materials and practical processes that improve access to urgent and same day community pharmacy services. Collect and summarise feedback from providers to support continuous improvement. Work with community pharmacy to promote consistent operational delivery.

Provide technical, governance and quality support

• Support audits, process reviews and data collection for neighbourhood pharmacy programmes. Help ensure services follow agreed protocols and governance arrangements.

Data, monitoring and reporting

• Gather activity data, service KPIs and feedback to support monitoring and evaluation. Maintain simple dashboards, trackers or data summaries. Support the identification of trends or operational issues requiring further review.

Stakeholder and communication support

• Develop effective working relationships with community pharmacies, PCN teams, practice staff and neighbourhood partners. Help coordinate engagement events, training sessions and communications. Provide practical support in disseminating updated pathways, guidance and resources., Enable pharmacy integration within Neighbourhood Health teams, improve access to medicines and local services, provide technical, governance and quality support, data, monitoring and reporting, stakeholder and communication support, Skills for managing aspects of projects ensuring they meet financial targets

Skills for managing aspects of projects ensuring they meet financial targets

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
• Knowledge of administrative procedures, project management or information analysis
• Advanced knowledge of IT systems including MS suite of packages and information systems relevant to role., Basic knowledge of project principles
• Previously worked in similar position within the public sector, Interpersonal and oral/written communication skills in order to communicate complex information and administrative matters, Ability to pull together comprehensive draft reports, data and letter
• Negotiating, networking and persuasive skills, Problem solving skills and ability to respond to sudden unexpected demands, Problem solving skills and ability to respond to sudden unexpected demands
• Planning Skills,
• Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales
• Management Skills,
• Skills for manipulating information
• Advanced keyboard skills, use of a range of software

Equality and Diversity

Working for our Integrated Care Boards will require you contributing to a shared purpose of improving outcomes for the communities we serve as part of a wider health and social care system. The organisation's ethos is rooted in integrity, collaboration and accountability, with a strong focus on putting its patient population at the centre of everything it does and delivering services to improve patient outcomes, patient experience and added years of optimised health. As part of the newly formed cluster bringing together NHS Northamptonshire ICB and NHS Leicester, Leicestershire and Rutland ICB, staff are expected to work flexibly and collaboratively across organisational boundaries to support a joined-up approach to strategic commissioning and service improvement. There is an expectation of 40% on patch working, with office bases at County Hall, Glenfield, Leicester and Haylock House, Kettering. Staff can choose which office is their primary base for contractual purposes and travel claims. This role will require a minimum of 2 days 'on patch' working in Leicestershire, Northamptonshire and Rutland in our 2 main offices or partner sites