At a Glance
- Tasks: Provide expert 3rd line support and resolve complex infrastructure issues.
- Company: Join Cora Health, a leading organisation in healthcare services.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous service improvements.
- Why this job: Play a key role in enhancing IT environments and ensuring system stability.
- Qualifications: Experience in 3rd line support and strong knowledge of Azure and networking.
The predicted salary is between 45000 - 55000 £ per year.
Provide expert 3rd line technical support, investigating and resolving complex infrastructure issues.
Monitor server, network, and cloud services to ensure high availability, performance, and reliability.
Install, maintain, and optimise Azure and on-premises server environments.
Support and develop network infrastructure, ensuring secure and effective connectivity across the organisation.
Implement security updates, patches, and remediation activities to maintain a secure IT environment.
Conduct vulnerability assessments and support remediation plans to reduce infrastructure risks.
Collaborate with technical teams and stakeholders to deliver infrastructure projects and service improvements.
Perform root cause analysis for major incidents and contribute to preventative measures.
Ensure IT services, systems, and processes meet operational standards, compliance requirements, and future business needs., We are looking for a skilled and proactive IT Infrastructure Engineer to join our IM&T team.
This is an exciting opportunity for an experienced infrastructure professional to play a key role in maintaining and enhancing our IT environment, ensuring the stability, security, and performance of critical systems and services.
As a senior technical escalation point, you will provide 3rd line support, manage both cloud and on-premises infrastructure, and work closely with colleagues to deliver infrastructure projects and continuous service improvements.
You'll have the opportunity to work with a diverse technology estate including Azure, VMware, Microsoft 365, Windows and Linux servers, and enterprise networking technologies.
- Microsoft Azure Administrator, Windows Server Hybrid Administrator, CCNA, or similar certifications.
Proven experience working in a 3rd line IT Infrastructure Engineer or similar infrastructure support role.
Strong experience supporting Microsoft Azure, VMware virtualisation, and enterprise server environments.
Knowledge of Windows Server and Linux operating systems, including administration and troubleshooting.
Solid understanding of networking technologies and protocols, including TCP/IP, DNS, DHCP, VPNs, and SD-WAN environments.
Experience managing Microsoft technologies such as Active Directory, Entra ID, Microsoft 365, and Intune.
Strong analytical and problem-solving skills, with experience performing root cause analysis and driving service improvements.
Experience with scripting and automation tools, such as Power Shell, together with excellent organisational and time-management skills.
Desirable Microsoft Azure Administrator, Windows Server Hybrid Administrator, CCNA, or similar certifications.
Experience using infrastructure monitoring and vulnerability management tools.
Knowledge of cybersecurity frameworks such as Cyber Essentials, ISO 27001, or NIST.
- Experience with backup and disaster recovery solutions including Veeam and Azure Backup.,
- Proven experience working in a 3rd line IT Infrastructure Engineer or similar infrastructure support role.
Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS
#J-18808-Ljbffr
IT Infrastructure Engineer employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, dedicated to fostering a supportive and collaborative work environment for its staff. With a strong commitment to professional development, employees are encouraged to enhance their skills in breast imaging and multidisciplinary care, ensuring a fulfilling career path. Located in the vibrant city of Cardiff, the health board offers a diverse range of career opportunities while prioritising the health and wellbeing of the local community.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Cardiff and Vale University Health Board values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Cardiff and Vale University Health Board might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Cardiff and Vale University Health Board!
✨Direct Apply to Cardiff and Vale University Health Board
Let's not forget to apply directly through the Cardiff and Vale University Health Board website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Infrastructure Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cardiff and Vale University Health Board.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cardiff and Vale University Health Board. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
