At a Glance
- Tasks: Provide essential admin support to healthcare teams and manage communications efficiently.
- Company: Join a dedicated team at Priory Health Park, making a difference in community health.
- Benefits: Enjoy flexible working hours, generous leave, and an NHS pension for your future.
- Other info: Great opportunities for career growth and exclusive discounts with the Blue Light Card.
- Why this job: Be part of a compassionate team that directly impacts patient care and community wellbeing.
- Qualifications: Experience in administration, strong communication skills, and a willingness to learn.
The predicted salary is between 23970 - 26483 £ per year.
You will be based within the Integrated Administration Hub at Phoenix House, Priory Health Park, Wells.
The role involves working 7.5 hours per day on a rostered basis between 8:00am and 10:00pm, including some weekends, bank holidays and out‑of‑hours cover.
Responsibilities
- Provide administrative support to the District Nursing, Community Rehabilitation Service and Older Persons Service within the Mendip Integrated Neighbourhood Teams.
- Manage telephone calls, emails and database updates to maintain efficient service operations.
- Prepare, file and update documents, and arrange appointments for managers, staff and service users.
- Handle enquiries from managers, staff and service users.
- Work flexible hours on a rostered basis, including weekends, bank holidays and out‑of‑hours cover, to support integrated neighbourhood services.
Essential Skills & Qualifications
- RSA3 Word processing/typing or equivalent, RSA Stage II/III, or NVQ 2/3 in business and administration (or working towards within an agreed time scale).
- Good standard of education with English and maths to GCSE standard or equivalent; NVQ level 3 or equivalent qualification.
- European Computer Driving Licence or equivalent NVQ 2 in administration/customer care.
- Audio typing skills, experience of databases and general computer literacy.
- Knowledge of Microsoft Word, Excel, Outlook and Power Point.
- Experience using electronic systems such as Rio Integra and Eroster.
- Experience setting up and maintaining office systems.
- Strong teamwork experience and the ability to work as part of a multi‑disciplinary team.
- Excellent verbal and written communication skills, compassionate and empathetic when interacting with patients, carers and relatives.
- Ability to prioritise workload, meet deadlines and manage challenging situations calmly and professionally.
- Willingness to use technology to improve standards of care and support for patients.
- Access to transport to attend meetings or training events across the country.
- Additional Requirements
- Conscientious and reliable with a willingness to be flexible in order to meet the needs of the service.
- Significant experience in administrative roles.
- Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
A submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be required to check for any previous criminal convictions.
Benefits
- Flexible working options to help you balance work and life.
- NHS pension scheme for long‑term financial security.
- Generous annual leave allowance.
- Strong focus on career development to help you grow and achieve your potential.
- Access to the Blue Light Card, unlocking exclusive discounts on shopping, dining and leisure activities, as well as NHS‑specific perks.
- #J-18808-Ljbffr
Integrated Administrator employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, offering a supportive environment for aspiring nephrologists. With a focus on professional development, extensive training, and opportunities for research and teaching, employees can thrive in their careers while contributing to meaningful patient care in a vibrant community. The work culture promotes collaboration and innovation, making it an ideal place for those looking to make a significant impact in healthcare.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Integrated Administrator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Cardiff and Vale University Health Board.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Cardiff and Vale University Health Board.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Cardiff and Vale University Health Board, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Integrated Administrator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Cardiff and Vale University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Cardiff and Vale University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Cardiff and Vale University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Cardiff and Vale University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Cardiff and Vale University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
