At a Glance
- Tasks: Support managers with HR advice and manage employee relations cases.
- Company: A leading care provider focused on excellent leadership and staff support.
- Benefits: Competitive salary, travel opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and travel across the North East.
- Why this job: Make a real difference in the lives of staff and residents while developing your HR skills.
- Qualifications: Strong communication skills and a can-do attitude; experience in care is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Support regional and home managers in a field‑based role to deliver excellent leadership and care to staff and residents.
Key Responsibilities
- Serve as the primary contact for HR advice and guidance to callers.
- Manage a small caseload of employee relations (ER) cases, including disciplinaries, grievances, absence management, and performance issues.
- Provide expert advice on ER policies and procedures, ensuring timely and compliant resolutions.
- Develop and maintain relationships with Leeds Support, Home Managers and Regional Management teams to align a commercial and pragmatic approach to employee relations.
- Offer guidance to all managers on employment procedures for all staff categories.
- Reduce sickness absence through active case management.
- Support monitoring and achievement of company KPIs related to case work and sickness absence.
- Manage referrals to regulatory bodies when required and seek guidance from HR advisors.
- Escalate cases as appropriate.
- Collect, analyse, and produce monthly reports.
- Communicate effectively verbally and in writing to various audiences.
- Prepare accurate written correspondence with attention to detail.
- Prioritise tasks and manage conflicting demands to deliver objectives.
- Maintain confidentiality at a high level.
- Use Microsoft Office suite efficiently.
- Work effectively independently and as part of a team.
Qualifications & Skills
- Effective communication skills.
- Can‑do attitude and initiative.
- Strong organisational and prioritisation skills.
- Advanced keyboard proficiency and high accuracy.
- Good IT skills, Microsoft Word, Excel.
- Experience in care settings advantageous (but not essential).
- Willingness to travel predominantly across the North East, occasional national travel.
- Experience in complex fast‑paced ER casework desirable.
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ER Advisor employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, offering a supportive environment for aspiring nephrologists. With a focus on professional development, extensive training, and opportunities for research and teaching, employees can thrive in their careers while contributing to meaningful patient care in a vibrant community. The work culture promotes collaboration and innovation, making it an ideal place for those looking to make a significant impact in healthcare.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ER Advisor
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Cardiff and Vale University Health Board!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Cardiff and Vale University Health Board.
We think you need these skills to ace ER Advisor
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Cardiff and Vale University Health Board. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Cardiff and Vale University Health Board and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Cardiff and Vale University Health Board. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Cardiff and Vale University Health Board's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Cardiff and Vale University Health Board.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Cardiff and Vale University Health Board will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Cardiff and Vale University Health Board and how you would contribute to adapting HR strategies.
