At a Glance
- Tasks: Provide a friendly reception service and manage patient data efficiently.
- Company: Join the Mid Cheshire Hospitals NHS Foundation Trust, a caring and supportive workplace.
- Benefits: Flexible hours, supportive team, and opportunities for personal growth.
- Other info: Be part of a team that values staff wellbeing and career development.
- Why this job: Make a real difference in patients' lives while developing valuable skills.
- Qualifications: GCSEs in English and Maths, plus strong communication skills.
The predicted salary is between 22622 - 27649 £ per year.
22.5hrs per week to be worked across 3 days - Monday to Friday. The ENT Department are looking for a conscientious and hard working Receptionist to join our busy and friendly Reception team.
Main duties of the job
- The successful candidate will be expected to provide a comprehensive Receptionist service in our busy ENT Outpatient Department.
- The post holder will also be expected to provide relief cover for members of the team during times of annual leave and sickness, as and when necessary, organising your own workload in order to maintain an efficient and professional service.
- To provide a comprehensive administration and clerical service within ENT.
- A key requirement of the post is to welcome and receive patients/relatives/carers and other visitors into the workplace, and maintain the preparation and flow of patient data/information, hard copy or electronic, ensuring that all data/information is maintained to the agreed quality standard and available at the right time and place.
- The post holder will also be expected to organise own workload in order to maintain an efficient and professional service.
SERVICE DELIVERY
- Provide an efficient reception service, greeting patients, public and all visitors as they arrive, dealing with enquiries promptly, taking action as necessary and directing patients/relatives/carers accordingly.
- Provide a comprehensive clerical service to the Divisions, undertaking all relevant work-related tasks including retrieval, preparation and filing of patient information/data, arranging transport, booking appointments, correspondence, photocopying, faxing and emailing, distributing reports and letters according to the requirements of the service, where appropriate.
- Maintain systems and process to ensure that patient information/data is available at the right time, that they are in the right place, and that they are complete and accurate according to the agreed quality standard.
- Update patient information/data when patients have been seen, according to the agreed quality standard, locate and retrieve supplementary documentation for patient information/data as required, filing diagnostic reports and essential documents in the appropriate place.
- Maintain the case note tracking system, ensuring that it is functioning correctly, promptly solving and/or reporting difficulties and hold-ups.
- Be able to use the required electronic systems for correspondence, clinic management and the retrieval of results, as and when required.
- Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients.
Qualifications
- Typewriting/Keyboard qualification or equivalent experience.
- GCSE or equivalent in English Language and Mathematics.
ENT Receptionist employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, dedicated to fostering a supportive and collaborative work environment for its staff. With a strong commitment to professional development, employees are encouraged to enhance their skills in breast imaging and multidisciplinary care, ensuring a fulfilling career path. Located in the vibrant city of Cardiff, the health board offers a diverse range of career opportunities while prioritising the health and wellbeing of the local community.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ENT Receptionist
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Cardiff and Vale University Health Board, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Cardiff and Vale University Health Board.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Cardiff and Vale University Health Board.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Cardiff and Vale University Health Board can really resonate with interviewers and show your commitment to the field.
