pharmacy technician in Ely

Overview

Pharmacy technicians play a very important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi‑disciplinary team.

The pharmacy technician will provide support to the network as a whole and to each member practice as needed, aiming to improve the quality of prescribing and patient outcomes across the network through high‑quality medicines review and optimisation.

Responsibilities

• Medicines Management and Patient Support
• Communicate effectively with patients, carers, and families to promote safe and effective medicines use.
• Provide lifestyle advice and refer patients to other services when appropriate.
• Conduct medicines reconciliation, handle medication queries, and ensure continuity of care across settings.
• Perform technical medication reviews, support Structured Medication Reviews (SMRs), and assist with administration such as inhaler technique and compliance aids.
• Support care home residents with reconciliation, synchronisation, safety training, and medication changes.
• Medication Reviews Level 1 – technical review of prescription (tidying up repeats, synchronisation, checking compliance and understanding, identifying patient concerns, looking for interactions); usually leads to a more targeted review by the clinical pharmacist.
• Clinical and Operational Support
• Implement and monitor electronic repeat dispensing and shared care protocols.
• Support antimicrobial stewardship and evidence‑based prescribing.
• Assist in clinical audits, quality improvement initiatives, and large‑scale medication switches or formulary updates.
• Promote prescribing efficiency, safety, and best practice across the Primary Care Network (PCN).
• Supervise prescription processing, improve medicines optimisation, and help meet QOF, DES, and CQC targets.
• Communication and Collaboration
• Liaise with GPs, pharmacists, nurses, and local pharmacies to resolve medication issues and ensure safe transitions of care.
• Maintain professional and sensitive communication with patients, considering accessibility and consent.
• Contribute to shared learning and consistency across PCN practices.
• Audit, Records and Compliance
• Maintain accurate clinical records on Systm One.
• Support audits, data collection, and performance reporting.
• Uphold confidentiality, data protection, safeguarding, and infection control standards.
• Learning and Development
• Maintain GPh C registration and CPD portfolio.
• Engage in supervision, appraisal, and quality improvement activities.
• Participate in staff training, clinical governance, and multidisciplinary education sessions.
• General
• Follow policies and procedures, manage workload effectively, and report incidents or complaints promptly.
• Promote equality, diversity, and inclusion in all aspects of work.
• Adhere to health and safety standards and uphold the professional image of the PCN.
• This is not meant to be an exhaustive list of duties.

The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.

Qualifications

• GCSEs in Maths and English (Grade C or above)
• GPh C registration
• Strong communication, organisation, and IT skills
• Experience managing patient medication and using clinical systems (e. g. Systm One)
• Resilience, teamwork, and self‑motivation
• Enhanced DBS, satisfactory references, and ability to travel locally
• Full UK driving licence with access to a vehicle (optional)
• Further qualifications/training (optional)
• More than 3 years primary care experience (optional)
• Eligibility to work in the UK (required)

Benefits

• Permanent, part‑time (up to 30 hours per week, FTE 37.5 hours)
• Salary: £32,715 per annum, pro‑rated for part‑time
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