Engagement Manager in City of Westminster

The Senior Engagement Manager will work closely with national leaders, regional teams, People professionals, service designers, professional networks and Trade Union representatives, the National Engagement Lead across England to create meaningful opportunities for collaboration and co-design, helping to ensure transformation is informed by the needs and experiences of those who deliver and use People Services. Building trusted relationships, driving stakeholder confidence and supporting the successful adoption of new services, operating models and ways of working. Lead regional engagement activities for TPS, ensuring stakeholders are informed, involved and prepared for change. Coordinate engagement events, workshops and feedback activities, ensuring regional views shape programme decisions and support successful transformation delivery. We are looking for ambitious, collaborative and delivery-focused individual who thrive in complexity and are passionate about improving public services., The role plays a pivotal role in the National Engagement team. Keys skills Significant experience leading stakeholder engagement, communications or change programmes within complex NHS, healthcare or public sector environments. Proven ability to develop and deliver large-scale engagement strategies that build understanding, commitment and adoption of transformational change. Strong leadership experience, with a track record of building, developing and motivating high-performing teams to deliver against ambitious objectives. Exceptional stakeholder management and influencing skills, with experience engaging senior leaders, regional teams, professional networks, system partners and Trade Union representatives., Experience delivering stakeholder engagement, communications or change initiatives within complex NHS, healthcare or public sector environments. Strong relationship-building skills, with experience working collaboratively with regional stakeholders, People teams, programme teams and senior leaders. Proven ability to plan and deliver engagement activities, workshops and events that build understanding, participation and commitment to change. Experience gathering, analysing and presenting stakeholder insight and feedback to inform decision-making and improve programme delivery. Excellent communication skills, with the ability to translate complex information into clear, engaging and accessible messages for a range of audiences. Strong organisational and project management skills, with the ability to manage multiple priorities, coordinate activity across regions and deliver high-quality outcomes in a fast-paced environment. You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents. Secondments,

• Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area.
• Educated to degree level in communications, journalism, public relations, marketing or a related field, or demonstrable equivalent professional experience., Significant experience leading stakeholder engagement, communications or change programmes within complex NHS, healthcare or public sector environments.
• Proven ability to develop and deliver large-scale engagement strategies that build understanding, commitment and adoption of transformational change.
• Strong leadership experience, with a track record of building, developing and motivating high-performing teams to deliver against ambitious objectives., Experience of leading engagement on transformational programmes., Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement., Experience of HR and OD and People Services within the NHS. The NHS Transforming People Services (TPS) programme sits at the heart of delivering the NHS 10 Year Health Plan -- creating a workforce that is empowered, flexible and digitally enabled to meet the evolving needs of patients and communities.

This is more than a transformation role, it is an opportunity to redefine how people services are delivered across the NHS and directly influence the experience of one of the largest workforces in the world., You'll be at the forefront of one of the NHS's most ambitious transformation programmes, redesigning people services for the future of the health system. This is a unique opportunity to shape nationally significant change to create modern, user-centred and digitally enabled HR services that will improve the experience of NHS staff across the country. Most importantly, you will be part of a team delivering change that improves the experience of the NHS workforce and supporting better outcomes for patients and communities nationwide., NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS. Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services. In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department. If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.