Business Manager in City of Westminster

The Business Manager will report to the General Manager or Deputy General Manager and provide appropriate support to the Deputy General Manager, General Manager, Head Of Specialties and the Clinical Director in the delivery of all operational functions of the directorate. This will include overseeing the administrative functions within the department, ensuring all key performance targets are met, and Standard Operating Procedures are adhered to. The Business Manager will be responsible for ensuring that the appropriate data is available, analysed and presented to support business decision making, forging the gap between financial and business management. The post holder will provide an increased focus on the delivery of streamlined, efficient services which are managed and benchmarked nationally and internationally. These roles will lead on the project management of the cost reduction programmes and organisational change.,

• Responsible for overall operational management of the specialities aligned to the division and Trust strategic objectives and relevant business plans.
• Responsible for the delivery of internal and external performance targets elevant to each speciality and to support the DGM in achieving in anyrelevant service changes to achieve service change as appropriate.
• Identify opportunities and develop plans for service redesign with the GM and CD, utilising project management improvement techniques in line with the Trust corporate strategy.
• Participate appropriately in the development and implementation of the division's annual business plans which supports the overall strategy of the Trust.
• Monitor financial activity against SLA.
• Take responsibility for delivering cost reduction programmes indiscussion with of the finance business partner.
• Responsible for ensuring data is provided regularly in a standard format which can be used without additional analysis for all elements of thebusiness (e.g. routine business decision making, monthly performance reviews, business planning, strategic planning, etc).
• Line manage, coach and develop staff.
• Responsible for policy implementation related to Own areas Of service development.
• Provide management cover Of Other specialties within the division where necessary.
• The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
• Post graduate education or equivalent experience in an area relevant to service improvement
• Evidence of significant personal development through formal courses and/or experience.
• Experience of operational and staff management in the NHS
• Track record of success in delivering change and project management
• Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues
• Budget management experience
• Experience of dealing with conflict and working with colleagues to agree remedial action as required
• Experience of writing complex business and project plans with evidence of delivery
• Experience of cost reduction delivery, Project Management experience, Ability to analyse and effectively present performance data and identify areas for improvement
• Ability to problem solve and to develop solutions to issues Excellent organisational skills and time management skills
• Excellent written and verbal communication skills
• Ability to co-ordinate and investigate complaints, including experience of dealing with distressed patients I relatives / staff
• Ability to influence and negotiate at a senior level within the division and wider trust
• Comfortable with relevant IT software packages
• Knowledge Of NHS contracting processes
• Knowledge Of national NHS policy
• At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
• Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
• Benefits include career development, flexible working and wellbeing, staff recognition scheme.
• Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
• We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.
• Please talk to us at interview.
• Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities.
• The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045.
• All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.