At a Glance
- Tasks: Support our Sexual Health Service team with patient appointments and administrative tasks.
- Company: Join HCRG Care Group, a leader in community health services.
- Benefits: Gain valuable experience in a supportive environment with career growth opportunities.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Make a difference in people's lives while developing your skills in a dynamic team.
- Qualifications: GCSE-level education and good IT skills required.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for an Administration Assistant to support our friendly Sexual Health Service team based in Chester. The role involves managing patient appointments, maintaining electronic records, providing a welcoming reception, handling enquiries, supporting referral processes, and contributing to service audits, marketing and communications.
Responsibilities
- Manage patient appointments and maintain electronic patient records
- Provide a professional and welcoming reception service
- Handle telephone and e‑mail enquiries with excellent customer care
- Update patient information accurately and confidentially
- Support referral processes and clinic administration
- Produce correspondence and administrative documentation
- Assist with service audits, reporting, and data collection
- Support communication, marketing and patient feedback initiatives
- Order supplies and support general office administration
- Travel to community locations across Cheshire West & Chester when required
Qualifications and Skills
- GCSE-level education (or equivalent)
- Good IT literacy and experience using office software packages
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Excellent written and verbal communication skills
- Organised, efficient and able to prioritise a busy workload
- Customer‑focused and professional when dealing with patients and colleagues
- Able to work independently while also being a supportive team member
- Adaptable, proactive and solutions‑focused
- Comfortable handling confidential information with discretion
About the Organisation
HCRG Care Group is a leading independent provider of community health and care services, committed to transforming care with a focus on experience, efficiency and improved outcomes. We are an equal opportunity employer and a Disability Confident company. We welcome applications from people of all backgrounds.
Administration Assistant in Chester employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, offering a supportive environment for aspiring nephrologists. With a focus on professional development, extensive training, and opportunities for research and teaching, employees can thrive in their careers while contributing to meaningful patient care in a vibrant community. The work culture promotes collaboration and innovation, making it an ideal place for those looking to make a significant impact in healthcare.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
