At a Glance
- Tasks: Handle phone enquiries, manage patient appointments, and support the oncology team.
- Company: Join the Northern Centre for Cancer Care in Carlisle, a supportive healthcare environment.
- Benefits: Flexible working arrangements and opportunities for personal growth.
- Other info: Work in a dynamic team with a focus on patient care and confidentiality.
- Why this job: Make a difference in patients' lives while gaining valuable administrative experience.
- Qualifications: 4 GCSEs including English, good IT skills, and previous work experience.
The predicted salary is between 20000 - 25000 £ per year.
Overview
An exciting opportunity for an Administrative Assistant – Reception/Admin Support at the Northern Centre for Cancer Care – North Cumbria, Carlisle.
Responsibilities
- Deal with telephone enquiries promptly.
- Communicate with patients regarding appointments and transport bookings.
- Make oncology review appointments for patients leaving oncology outpatients.
- Issue concessionary parking permits.
- Liaise with NCIC estates regarding contractor passes, keys, and parking permits.
- Perform general reception meet and greet duties.
- Upload records into the patient record system (E‑record), primarily from one of the receptions at NCCCNC.
- Support the wider oncology team and work within an administrative team to provide efficient service.
Qualifications
- Minimum of 4 GCSEs, Level A–C, including English Language, or equivalent qualification (OCR I or NVQ Level 2 Business & Administration).
- Previous work experience.
- Understanding of medical terminology.
- Good IT skills, including office software packages.
- Good keyboard skills and text processing ability.
- Good communication skills – written, verbal, and telephone.
- Ability to work without direct supervision.
- Ability to be flexible and work as part of a team.
- Understanding of confidentiality issues.
We offer a flexible working arrangement. Speak to us about how we might accommodate your needs. If it works for the service, we will do our best to make it work for you.
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Administrative Assistant - Reception/Admin Support in Carlisle employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, offering a supportive environment for aspiring nephrologists. With a focus on professional development, extensive training, and opportunities for research and teaching, employees can thrive in their careers while contributing to meaningful patient care in a vibrant community. The work culture promotes collaboration and innovation, making it an ideal place for those looking to make a significant impact in healthcare.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
