At a Glance
- Tasks: Support our Gynaecology team with administrative tasks and patient interactions.
- Company: Join Cardiff and Vale University Health Board, a leading healthcare provider.
- Benefits: Gain hands-on experience and earn a Level 2 Diploma in Digital Skills for Business.
- Other info: Fixed term for 15 months; Welsh language skills are a plus.
- Why this job: Make a difference in patient care while developing essential skills in a supportive environment.
- Qualifications: 5 GCSEs including Maths and English; strong communication and teamwork skills.
An exciting opportunity has arisen for an Apprentice Administrator to join our busy Gynaecology team. This role will provide valuable experience in a healthcare setting, supporting the smooth running of clinics and helping to deliver a high-quality service to patients.
Key responsibilities include:
- Preparing clinic notes and supporting clinic set-up
- Answering telephone calls and responding to patient queries in a professional and timely manner
- Providing general administrative support to the team
- Updating patient records and managing data accurately
We are looking for someone who:
- Is organised and reliable, with good attention to detail
- Has strong communication skills and a professional manner
- Is keen to learn and develop within an NHS environment
- Can work effectively as part of a team
This is a great opportunity to gain hands-on experience while developing key administrative skills within a supportive team. This post is fixed term for 15 months from start date due to apprenticeship contract.
Main duties of the job:
Your role will provide administrative assistance to the clinic coordinators which will include booking & cancelling of patient appointments, locating and preparing patient notes and greeting patients on reception. Acting as first contact for enquiries, in person and by phone, taking messages and redirecting them to the appropriate section or member of staff and other general administration duties.
To attend regular review meetings with the supervisor and assessor, leading to an Apprenticeship Qualification in Digital Skills for Business Level 2.
Apprenticeship Qualification:
This qualification consists of:
- Apprenticeship Level 2 Diploma in Digital Skills for Business
- Agor Diploma in Digital Skills for Business (QCF)
- Prentis-iaith Welsh Language Development
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Please note if you are already degree qualified you will be ineligible to apply due to Welsh Government funding criteria on the level 2 qualification.
Person Specification:
Qualifications:
- Minimum of 5 GCSEs (Grades A–C) including Maths and English
Experience:
- Knowledge of Microsoft Packages
Skills & Abilities:
- Good Communication Skills / Ability to Work as part of a team
Personal Attributes:
- Self-Motivated & Enthusiastic / Flexibility regarding shift pattern
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Support Co-ordinator Apprentice in Cardiff employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, offering a supportive environment for aspiring nephrologists. With a focus on professional development, extensive training, and opportunities for research and teaching, employees can thrive in their careers while contributing to meaningful patient care in a vibrant community. The work culture promotes collaboration and innovation, making it an ideal place for those looking to make a significant impact in healthcare.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Co-ordinator Apprentice in Cardiff
✨Get Involved in Your Local Health Community
Dive into local health and community events where health administrators gather. Not only can you meet professionals, but you can also discover apprenticeship opportunities that may not be advertised online. Networking at these events can help us get our foot in the door and show our passion for the field!
✨Utilise University Career Services
If you're in an educational setting, tap into university career services that often host career fairs and employer meet-ups specifically for health sciences. These events are goldmines for apprenticeship listings and can directly connect us with representatives from companies like Cardiff and Vale University Health Board.
✨Join Relevant Online Forums and Groups
Connect with online communities that focus on health sciences administration. Platforms like Reddit or even specific Facebook groups can provide insider information about upcoming apprenticeships, tips on interviews, and even mentorship opportunities from industry veterans.
✨Direct Applications Are Key!
Don't hesitate to apply directly through the website of Cardiff and Vale University Health Board. Many apprenticeship opportunities might not be widely advertised. A proactive application approach lets us showcase our enthusiasm and skills directly to the employer, which can set us apart from the competition!
We think you need these skills to ace Support Co-ordinator Apprentice in Cardiff
Some tips for your application 🫡
Show Off Your Passion for Health Sciences:In your cover letter, make sure to highlight why you're passionate about health sciences. Mention any relevant coursework or experiences that sparked your interest in this field. We want to see that you’re not just looking for any apprenticeship, but specifically one in health sciences administration!
Emphasise Relevant Qualifications:For a role in health sciences administration, it’s a good idea to list any courses, certifications, or volunteer work you’ve done that’s related to healthcare or administration. Even if it's just shadowing a professional or helping out at a local clinic, show us that you've got the basics down and a keen interest in the health sector.
Make It Personal and Relatable:In your application, share a short personal story that connects you to health sciences. Maybe a family member’s experience with healthcare inspired you or a volunteer project made you see the impact of health administration. We love to hear personal stories because they make your application stand out and feel genuine.
Be Clear About Your Goals:Since this is an apprenticeship, it’s important to state what you hope to learn and achieve during your time with us at Cardiff and Vale University Health Board. Be specific about the skills you want to develop and how they align with your career aspirations in health sciences. This shows you’re committed to your professional growth and know what you want out of this experience!
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Understanding the Health Sciences Landscape
Dive into the specifics of health sciences administration before your interview at Cardiff and Vale University Health Board. Familiarise yourself with relevant policies, regulations, and management practices in healthcare environments. This will not only impress your interviewers but also show your genuine interest in the field.
✨Showcase Your Organisational Skills
As an apprentice, they’ll be looking for your ability to juggle tasks and manage time effectively. Bring along examples of how you’ve previously handled multiple responsibilities, whether that’s through school projects or extracurricular activities. Demonstrating your organisational prowess will give you an edge.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions in your interview. Prepare for situations related to patient confidentiality, teamwork in a healthcare setting, or even managing conflicts. Practising these thoughtful responses will help you shine and demonstrate your problem-solving abilities.
✨Emphasise Your Willingness to Learn
As an apprentice, your eagerness to learn is crucial. Make sure to convey your motivation for exploring the ins and outs of health sciences administration during the interview. Discuss what areas you’re excited to dive into, and ask about the learning opportunities available at Cardiff and Vale University Health Board.
