At a Glance
- Tasks: Lead and coordinate security staff, ensuring a safe environment across all sites.
- Company: Join Cardiff and Vale University Health Board, one of the largest in the UK.
- Benefits: Flexible shifts, competitive pay, and opportunities for professional development.
- Other info: Dynamic role with opportunities to grow within a supportive team.
- Why this job: Make a real difference in community safety while developing your leadership skills.
- Qualifications: GCSEs in English and Maths, security experience, and strong communication skills.
The predicted salary is between 25674 - 28093 £ per year.
An exciting opportunity has arisen for a motivated and reliable individual to join the Security Services team as a Band 3 Security Supervisor. The post holder will support the delivery of a safe and secure environment across the Health Board, assisting in the day‑to‑day supervision of security officers. You will play a key role in ensuring high standards of service, professionalism, and compliance with organisational policies and procedures.
Main duties of the job:
- Lead and coordinate security staff on shift
- Provide a visible, professional and reassuring presence across all sites
- Support the response to incidents, including conflict situations and emergencies
- Ensure all incidents are recorded accurately and reported in line with policy
- Carry out regular patrols of buildings and grounds to maintain security
- Monitor CCTV systems in accordance with legislation and local procedures
- Provide guidance and support to security officers during shifts
- Liaise with staff, patients, visitors, and external agencies such as the Police
- Promote a safe and secure working environment at all times
- Assist with investigations and follow‑up actions where required
About us:
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff and providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support. Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person's chance of leading a healthy life should be equal. Our 10‑year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job responsibilities:
You will be able to find a full Job description and Person Specification attached within the supporting documents. The Security Supervisor will support the Security Management team in the effective delivery of security services across all sites. Key responsibilities include:
- The allocation of duties and deployment of staff
- Ensure compliance with Health Board policies, procedures, and legal requirements
- Supporting training and development of security staff
- Maintaining accurate records and documentation
- Responding to and managing incidents in a calm and professional manner
- Undertaking administrative duties relevant to the role
Qualifications:
- Good general education to include GCSEs in English and Mathematics or equivalent
- Security Certification / Licences
Experience:
- Security Experience
- Previous experience of undertaking Security duties
- Working with the general public
Skills:
- Good communication skills & ability to work as part of a team
- Good standard of IT skills (Outlook, Word, reporting systems)
- Ability to deal with volatile situations calmly and effectively
- Knowledge of GDPR / information governance
Special Knowledge:
- Security Standards, protocols & legislation
- Proactive support for change
- Ability to stimulate staff to improve quality of service
- Understanding of Health and Safety regulations
- Understanding of NHS policies, values, and procedures
- Knowledge of GDPR and information governance
Personal Qualities:
- Commitment to customer service
- Ability to work individually as well as part of a team with minimal supervision
- Flexible in working patterns and site attendance
- Empathy when dealing with patients, visitors, and staff
- Strong Positive leadership presence
Other:
- Flexible to work shifts, including nights, weekends and bank holidays
- Ability to attend all UHB sites and drive UHB vehicle
- Ability to undertake physical intervention where necessary
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Address: Security Department, University Hospital of Wales, Heath, Cardiff, CF14 4XW
Security Team Leader in Cardiff employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, offering a supportive work culture that prioritises the health and wellbeing of both staff and patients. With over 17,000 employees, we provide extensive training and development opportunities, ensuring that our team members can grow in their careers while contributing to a vital mission of delivering excellent care. Located in Cardiff, our diverse environment fosters collaboration and innovation, making it a rewarding place to work for those dedicated to making a difference in the community.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Team Leader in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cardiff and Vale University Health Board on LinkedIn. A friendly chat can give us insider info about the team culture and what they really look for in a Security Team Leader.
✨Tip Number 2
Prepare for the interview by practising common questions related to security management. We should be ready to showcase our leadership skills and how we handle conflict situations. Role-playing with a friend can help us nail those responses!
✨Tip Number 3
Dress the part! First impressions matter, especially in a professional environment like healthcare. Let’s make sure we look sharp and presentable when we show up for that interview.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds.
We think you need these skills to ace Security Team Leader in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Security Team Leader. We want to see how you can contribute to maintaining a safe and secure environment across our sites.
Showcase Your Experience:Don’t forget to mention any relevant security experience you have, especially in managing teams or dealing with incidents. We love to see examples of how you've handled challenging situations in the past!
Be Professional and Clear:Your written application should reflect professionalism. Use clear language and check for any spelling or grammar mistakes. We appreciate attention to detail, especially in a role that requires high standards of service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Know Your Security Standards
Familiarise yourself with the latest security protocols and legislation relevant to the role. Being able to discuss these confidently will show that you’re not just a candidate, but someone who understands the importance of compliance and safety in a healthcare environment.
✨Demonstrate Leadership Skills
Prepare examples from your past experiences where you successfully led a team or managed a conflict situation. Highlighting your ability to maintain professionalism under pressure will resonate well with the interviewers, especially for a leadership position.
✨Showcase Communication Abilities
Effective communication is key in this role. Be ready to discuss how you’ve effectively liaised with various stakeholders, including staff, patients, and external agencies. This will illustrate your capability to foster a safe and secure environment through collaboration.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations, such as handling an emergency or managing a volatile incident. Practising your responses to these scenarios will help you demonstrate your calmness and decision-making skills, which are crucial for a Security Team Leader.
