At a Glance
- Tasks: Provide emotional support and practical guidance to individuals in crisis situations.
- Company: Join Cardiff and Vale University Health Board, a leading health provider in the UK.
- Benefits: Flexible hours, meaningful work, and the chance to make a real difference.
- Other info: Work in a dynamic environment with opportunities for personal growth.
- Why this job: Be a vital support for survivors, helping them on their journey to recovery.
- Qualifications: Experience in crisis intervention or related fields is preferred.
The predicted salary is between 36827 - 45011 £ per year.
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focused on the health and care needs of our local population whilst also working with our partners to develop regional services.
We are seeking two compassionate, resilient, and dedicated Crisis Workers to join our NHS-run Sexual Assault Referral Centre (SARC), the regional hub for South East Wales. As a leading provider of specialist services for individuals affected by sexual violence and abuse, we are committed to delivering the highest standards of care and are currently working towards forensic accreditation ISO 15189. This is a unique opportunity to play a vital role in supporting individuals on their journey towards safety, recovery, and empowerment.
As a Crisis Worker, you will often be one of the first professionals that clients encounter following a traumatic experience. You will provide immediate emotional support, practical guidance, advocacy, and reassurance, ensuring that every individual feels heard, respected, and supported during some of the most challenging moments of their lives. Working as part of a dedicated multidisciplinary team, you will contribute to the delivery of a trauma-informed, person-centred service that places the needs, choices, and wellbeing of survivors at its heart.
As a Crisis Worker, you will:
- Provide immediate emotional and practical support to individuals accessing the SARC.
- Ensure clients understand their options and can make informed decisions about their care and next steps.
- Coordinate referrals and access to specialist support services.
- Advocate for clients and help them navigate complex systems.
- Maintain accurate records and contribute to safeguarding processes.
- Provide support and information to self-referrals accessing the service.
- Undertake comprehensive forensic cleaning procedures ensuring the preservation of forensic integrity and minimising the risk of contamination.
The post holder will be flexible to cover shortfalls in the rota at short notice so we can operate 24 hours a day, 365 days of the year. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Due to the requirement of the Out of Hours Crisis Worker to open the SARC within the hour, the ability to travel between sites in a timely manner is essential.
We are committed to promoting inclusion, where all staff have a sense of belonging. We welcome applications from everyone and recognise the need for our workforce to represent the diversity of the population we serve. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect and where diversity is celebrated.
Out of Hours Crisis Worker in Cardiff employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, dedicated to fostering a supportive and collaborative work environment for its staff. With a strong commitment to professional development, employees are encouraged to enhance their skills in breast imaging and multidisciplinary care, ensuring a fulfilling career path. Located in the vibrant city of Cardiff, the health board offers a diverse range of career opportunities while prioritising the health and wellbeing of the local community.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Out of Hours Crisis Worker in Cardiff
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Cardiff and Vale University Health Board.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Cardiff and Vale University Health Board.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Cardiff and Vale University Health Board, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Out of Hours Crisis Worker in Cardiff
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Cardiff and Vale University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Cardiff and Vale University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Cardiff and Vale University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Cardiff and Vale University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Cardiff and Vale University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
