At a Glance
- Tasks: Support health visitors with admin tasks and manage queries from parents and professionals.
- Company: Join a dedicated team in the Early Intervention and Prevention Care Group.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Dynamic role with potential travel to different sites.
- Why this job: Make a difference in children's health while developing your admin skills.
- Qualifications: GCSE level education and IT skills required; NHS experience is a plus.
The predicted salary is between 23615 - 25674 € per year.
An exciting opportunity has arisen for a Band 2 Administrator/Receptionist within the Health Visiting clerical team in the Early Intervention and Prevention Care Group. The team provides a comprehensive administration service to the Health Visitors supporting them in the delivery of the Healthy Child Wales Programme. This busy and varied office-based role covers a wide range of clerical duties, including dealing with queries from parents, outside agencies, and health professionals at all levels, as well as responding to telephone enquiries, managing incoming and outgoing mail, and using NHS software packages such as Oracle and PARIS. The role may require travelling to different sites. An understanding of confidentiality, autonomy, and teamwork are essential. Welsh language skills are desirable but not required.
Job responsibilities
- Excellent organisational and communication abilities
- Strong IT skills and working knowledge of Microsoft Office and NHS software packages such as Oracle and PARIS
- Deal competently and discreetly with queries using appropriate protocols in accordance with the Data Protection Act
- Handle telephone enquiries courteously and efficiently, recording messages and ensuring relevant staff receive them
- Manage incoming and outgoing mail
- Perform general clerical duties associated with the health visiting service
- Use PARIS and Oracle software packages
Person Specification
Qualifications
- Educated to GCSE level or equivalent NVQ Level 2 or equivalent (IT Qualification)
Experience
- Previous experience of using Microsoft Office (Word, Excel, PowerPoint, Outlook) and office/reception duties, experience in patient or public environments and within a team, experience of data inputting and retrieval
- Previous NHS experience; familiarity with Electronic Patient Record Systems such as PARIS, CYPRIS, ORACLE, PMS etc
Skills
- Effective written and verbal communication skills
- Ability to undertake a wide range of basic administrative tasks
- Capability to work autonomously and as part of a team, proactive approach, problem solving and prioritisation skills
- Ability to contribute to continuous improvement of systems and processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure and Barring Service check will be required.
Administration/Receptionist in Cardiff employer: Cardiff and Vale University Health Board
Join our dedicated team within the Health Visiting clerical team, where we prioritise a supportive work culture that values teamwork and professional growth. As an Administration/Receptionist, you will benefit from a dynamic environment that encourages continuous improvement and offers opportunities for skill enhancement, all while contributing to the vital Healthy Child Wales Programme. Located in a vibrant community, we provide a fulfilling career path with the chance to make a meaningful impact on families' lives.
Contact Detail:
Cardiff and Vale University Health Board Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration/Receptionist in Cardiff
✨Tip Number 1
Get to know the company! Research their values and mission. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s showtime.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished. It shows you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Administration/Receptionist in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the job description. We want to see how your organisational and communication abilities shine through, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to show us your personality! Explain why you’re excited about the role and how your previous experience makes you a great fit for our team.
Showcase Your IT Skills:Since the role involves using NHS software like Oracle and PARIS, make sure to mention any relevant experience you have with these systems or similar software. We love tech-savvy applicants!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, it’s super easy!
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Know Your Stuff
Make sure you’re familiar with the Health Visiting clerical team and the Healthy Child Wales Programme. Research the role and understand the key responsibilities, especially around handling queries and using NHS software like Oracle and PARIS.
✨Show Off Your Communication Skills
Since this role involves dealing with parents and health professionals, practice your verbal and written communication skills. Prepare examples of how you've handled queries or difficult situations in the past to demonstrate your ability to communicate effectively.
✨Get Comfortable with IT
Brush up on your Microsoft Office skills and any NHS software you’ve used before. If you have experience with data inputting and retrieval, be ready to discuss it. You might even want to mention any specific projects where you used these skills.
✨Team Player Vibes
This role requires teamwork, so think of examples that showcase your ability to work well with others. Be prepared to talk about how you’ve contributed to a team in the past and how you can bring that proactive approach to their team.
