At a Glance
- Tasks: Provide admin support and be the friendly face of our Security Services team.
- Company: Join a dedicated healthcare environment focused on safety and security.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work culture.
- Other info: Welsh speakers are encouraged to apply; great opportunity for career growth!
- Why this job: Make a difference in healthcare while honing your organisational and communication skills.
- Qualifications: Good education, strong communication skills, and experience in busy environments.
The predicted salary is between 24000 - 28000 £ per year.
This role provides administrative and reception support to the Security Services team. The postholder will act as a first point of contact for staff, patients, visitors and contractors, delivering a professional and courteous service.
The duties include undertaking a range of administrative and reception-based responsibilities within the Security Services team, supporting the effective delivery of a safe and secure healthcare environment. The postholder will be responsible for issuing, administering and monitoring NHS identification cards and access passes, maintaining accurate records in accordance with data protection requirements.
The role will involve operating and supporting electronic access control systems, processing access requests, and ensuring appropriate authorisation procedures are followed. The postholder will also receive, log and report faults and liaise with Security Officers, Estates, Facilities and other departments as required. The role includes responding to telephone and face‑to‑face enquiries in a timely manner.
Qualifications:
- Good standard of general education.
- Strong communication and organisational skills.
- Experience dealing with the public in a busy healthcare environment, both face‑to‑face and by telephone.
- Ability to remain calm under pressure, maintain confidentiality and comply with NHS policies, procedures and standards.
- Ability to speak Welsh is desirable; English and/or Welsh speakers are welcome to apply.
Administration Coordinator in Cardiff employer: Cardiff and Vale University Health Board
As an Administration Coordinator within our Security Services team, you will thrive in a supportive and dynamic healthcare environment that prioritises professionalism and courtesy. We offer a collaborative work culture, opportunities for personal and professional growth, and the chance to make a meaningful impact on the safety and security of our patients and staff. Located in a vibrant community, our organisation values diversity and encourages applications from both English and Welsh speakers, ensuring a welcoming atmosphere for all employees.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration Coordinator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working in security services. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration and customer service. We suggest role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed tasks or projects in the past. This will help demonstrate your ability to handle the responsibilities of an Administration Coordinator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Administration Coordinator in Cardiff
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about interacting with staff, patients, and visitors, make sure your application highlights your strong communication skills. Use examples from your past experiences to show how you’ve handled enquiries and provided excellent service.
Be Organised in Your Approach:We love a well-structured application! Make sure your CV and cover letter are neatly formatted and easy to read. Highlight your organisational skills by mentioning any relevant experience where you’ve managed records or supported administrative tasks.
Tailor Your Application:Don’t just send out the same application everywhere! Tailor your CV and cover letter to reflect the specific responsibilities and qualifications mentioned in the job description. This shows us that you’re genuinely interested in the role and understand what it entails.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administration Coordinator. Familiarise yourself with the key tasks like managing NHS identification cards and operating electronic access control systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves interacting with staff, patients, and visitors, it's crucial to highlight your strong communication skills. Prepare examples from your past experiences where you've successfully handled enquiries or resolved issues, especially in a busy healthcare environment. This will illustrate your ability to remain calm under pressure.
✨Emphasise Organisational Abilities
Being organised is key for an Administration Coordinator. Bring up specific instances where you've managed multiple tasks or maintained accurate records, especially in compliance with data protection requirements. This will reassure the interviewers that you can handle the administrative demands of the job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle real-life situations in the role. Think about how you would respond to a fault report or a difficult enquiry. Practising these scenarios will help you articulate your thought process and decision-making skills during the interview.
