At a Glance
- Tasks: Welcome patients, manage appointments, and handle various admin duties in a supportive environment.
- Company: Join a friendly medical practice dedicated to high-quality patient care.
- Benefits: Flexible hours, positive team culture, and great patient feedback.
- Other info: Enjoy a collaborative atmosphere with opportunities for personal growth.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Good communication skills and basic computer knowledge; previous experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
An opportunity has arisen for a medical receptionist to join our friendly team. 20 hours per week, worked over five days – Monday to Friday. We are a well‑organised practice in Rastrick, Brighouse that consistently provides high‑quality care to over 5,000 patients. Duties include greeting patients, answering the telephone, and carrying out a wide variety of administrative duties. Basic computer skills are essential; NHS general practice experience and knowledge of SystmOne are desirable but not required.
Responsibilities
- Administration
- Have thorough knowledge of all practice procedures and work in accordance with written protocols.
- Photocopy, scan and process medical documents and reports as requested.
- Allocate and perform other administrative duties.
- Reception
- Receive and consult patients with the practice team.
- Hand completed repeat prescriptions to patients, checking names and addresses.
- Cover all reception positions as necessary.
- Appointments
- Process appointment requests for today and future appointments by phone and in person.
- Deal with visit requests and computer registrations of new patients.
- Enter and update patient change of address and other medical records.
- Process repeat prescription requests according to practice guidelines.
- Scan patient medical letters as required.
- Telephone
- Use the telephone system during and after hours.
- Other Tasks
- Clear rooms after surgeries and ensure building security.
- Make coffee for doctors and colleagues.
- Chaperone clinicians if required.
- Complete training relevant to the role.
Qualifications
- Good general education with numeracy and literacy skills.
- Previous experience working with computers.
- Experience as a medical receptionist in a GP surgery.
- Experience of customer care or dealing with members of the public in a frontline role.
- Desirable: NHS general practice experience and knowledge of SystmOne.
Benefits
We are a small, friendly team offering excellent appointment access without telephone triage, and our patient feedback is consistently positive.
medical receptionist in Brighouse employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, offering a supportive environment for aspiring nephrologists. With a focus on professional development, extensive training, and opportunities for research and teaching, employees can thrive in their careers while contributing to meaningful patient care in a vibrant community. The work culture promotes collaboration and innovation, making it an ideal place for those looking to make a significant impact in healthcare.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land medical receptionist in Brighouse
✨Get Hands-On with Local Clinics
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Some tips for your application 🫡
Highlight Your Clinical Skills:When you’re crafting your CV for a nursing role, make sure to focus on your clinical skills and hands-on experience. Detail any specific areas of patient care you excel in, such as wound management or patient education.
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Tailor Your Availability:As you’re applying for a part-time position, specify your availability clearly in your application. Highlight how your schedule can support the team's needs at Cardiff and Vale University Health Board, making you an ideal choice for flexible shifts.
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How to prepare for a job interview at Cardiff and Vale University Health Board
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Expect some technical questions related to nursing practices, patient management, and healthcare ethics. Make sure we brush up on key clinical competencies or procedures, so we're ready to discuss how to handle patient scenarios confidently.
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Since this is a part-time nursing role, it’s a great chance to showcase any relevant work or volunteer experiences. Create a reflective portfolio that includes notes, feedback from mentors, or case studies. This allows us to demonstrate our learning journey and commitment to improving our patient care skills.
