At a Glance
- Tasks: Support daily operations and ensure staff deliver top-notch patient care.
- Company: Join a dynamic general practice with a focus on teamwork and patient wellbeing.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Work in a supportive environment with a diverse team dedicated to patient care.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Management experience in healthcare and strong HR knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking to recruit an experienced manager to support the practice manager in our growing general practice.
The role focuses on day‑to‑day practice functionality, staff motivation and performance, process optimisation, and compliance with health, safety and GDPR standards.
Role Overview
25 hours per week, Monday to Friday, 1pm – 6pm.
Key Responsibilities
- Support the practice manager in daily operations and ensure staff meet their primary responsibilities and patients receive appropriate care.
- Lead human resources activities, including motivation, performance reviews, policy implementation, and alignment with legislation.
- Maintain compliance with health and safety, GDPR, and other relevant regulations.
- Line manage staff where appropriate, ensuring a robust appraisal system and HR support.
- Develop, implement, and embed a practice training programme for all clinical and administrative staff, liaising with external agencies and maintaining training records.
- Collaborate with the care coordinator manager on IT issues, maintenance, reporting, auditing, and contractual matters.
- Ensure the clinical session structure is effective, meets patient needs, and complies with contractual requirements.
- Support the practice clinical governance framework and prepare reports for QOF, enhanced services, QPP, and other reporting requirements.
- Assist in planning, reviewing and implementing change under the direction of the practice manager, including accessibility and safety improvements.
- Lead the practice audit programme and maintain audit records.
Qualifications & Experience
- Experience in a management role, preferably within GP practice or NHS primary care.
- Strong knowledge of HR legislation, contracts, and workforce planning.
- Demonstrated performance management skills, including appraisal writing, staff development and disciplinary procedures.
- Experience leading multidisciplinary teams and managing projects at a strategic level.
- ANC experience with health and safety regulations.
- Ability to produce agendas and minutes for meetings.
- Excellent communication, IT, and leadership skills.
- Strategic thinker with time‑management, analytical and problem‑solving abilities.
- High integrity, empathy, and resilience in sensitive situations.
- Good education, literacy and numeracy skills; leadership or management qualification; HR qualification preferred.
- Location
Bedford Street Surgery operates across two sites – Bletchley and a branch in Furzton, Milton King County.
The practice serves over 16,400 patients and offers a multidisciplinary team that includes paramedics, prescribing nurse practitioners, respiratory nurses, a diabetes nurse, health‑care assistants, practice nurses, a pharmacist, GP consultants, secretaries, care navigators and care coordinators.
The team works closely within the South West Network to provide integrated support services, including mental health, dietitian, social prescriber and health & wellbeing coaching.
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Assistant practice manager in Bletchley employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, offering a supportive environment for aspiring nephrologists. With a focus on professional development, extensive training, and opportunities for research and teaching, employees can thrive in their careers while contributing to meaningful patient care in a vibrant community. The work culture promotes collaboration and innovation, making it an ideal place for those looking to make a significant impact in healthcare.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
