At a Glance
- Tasks: Provide professional reception services and assist with administrative duties.
- Company: Join a forward-thinking health trust focused on community wellbeing.
- Benefits: Flexible working hours, wellness opportunities, and commitment to diversity.
- Other info: Training provided, with a focus on sustainability and inclusivity.
- Why this job: Be part of a team making a real difference in local health care.
- Qualifications: Experience in secretarial procedures and good communication skills required.
The predicted salary is between 22430 - 27414 £ per year.
The City CMHT Team at The Greenfield Centre are looking to recruit to a part-time (30 hours per week), Band 2 Receptionist.
The successful candidate will work primarily on Reception to ensure that professional and efficient service is provided to staff and the public.
You will be required to take on general administrative duties as required by the team and therefore a good working knowledge of Microsoft Office Software would be advantageous.
You will be required to undertake training as part of the role.
- Please note - due to current Immigration rules and regulations, this post is not eligible for sponsorship.
- Main duties of the job Responsible for data entry Answering the telephone Planning workload Responsible for stationery orders, Competent use of in-house systems, for which training will be given.
- NVQ 2/RSA 2 or equivalent relevant to role, Experience of a range of secretarial procedures and software programmes, Knowledge of a range of secretarial work procedures and software programmes acquired through NVQ 2/RSA 2 or equivalent
- Good communication skills, both written and verbal
- Knowledge of MS Office, particularly Outlook, Word, Excel and Power Point
As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england. nhs. uk).
As part of this, sustainability is embedded in our strategy as one of our four key enablers.
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels.
We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
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Band 2 Receptionist employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, dedicated to fostering a supportive and collaborative work environment for its staff. With a strong commitment to professional development, employees are encouraged to enhance their skills in breast imaging and multidisciplinary care, ensuring a fulfilling career path. Located in the vibrant city of Cardiff, the health board offers a diverse range of career opportunities while prioritising the health and wellbeing of the local community.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Band 2 Receptionist
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Cardiff and Vale University Health Board and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Cardiff and Vale University Health Board and let us see your personality shine through!
We think you need these skills to ace Band 2 Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Cardiff and Vale University Health Board.
Get Familiar with Our Brand:Before applying, take some time to learn about Cardiff and Vale University Health Board and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Cardiff and Vale University Health Board.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Cardiff and Vale University Health Board will surely appreciate.
