At a Glance
- Tasks: Provide essential admin support to the Specialist Surgery Theatre Booking team and ensure patient pathways are managed effectively.
- Company: Join Oxford University Hospitals NHS Foundation Trust, a leading NHS teaching trust.
- Benefits: Gain valuable experience in healthcare administration with opportunities for professional growth.
- Other info: Be part of a team that values high standards and positive patient experiences.
- Why this job: Make a real difference in patient care while working in a dynamic and supportive environment.
- Qualifications: Understanding of inpatient processes and a passion for patient-centred service.
The predicted salary is between 37338 - 44962 £ per year.
Overview
Within Specialist Surgery, patient administration provides a critical foundation for the entire patient journey, ensuring that care is delivered in a timely, coordinated, and seamless manner.
It supports clinical teams, operational management and overall patient experience through high‑quality administrative processes.
- Primary Responsibilities
- Provide professional, comprehensive administrative support to the Specialist Surgery Theatre Booking team and associated Consultants, ensuring all tasks are completed accurately and within required timeframes.
- Monitor and manage patient pathways to ensure timely access to treatment and compliance with national targets, including the 18‑week Referral to Treatment (RTT) and cancer access targets.
- Maintain high standards of data quality, ensuring patient information is accurate, up‑to‑date and processed in a timely manner.
- Support the Team Leader and Patient Pathway Manager in managing the Diagnostic Patient Tracking List (PTL) and related administrative tools.
- Coordinate with booking teams, clinical staff and external providers to secure timely diagnostic tests, outpatient appointments and theatre slots.
- Escalate capacity or scheduling issues promptly and follow agreed escalation pathways to mitigate patient harm and target breaches.
- Participate in audits, service reviews and improvement projects to enhance patient flow and administrative efficiency.
- Demonstrate consistently high standards of customer care and act as an ambassador for patient‑centred service across the Trust.
- Performance Measures
- Compliance with 18‑week RTT and cancer access targets.
- Accuracy and timeliness of PTL and patient pathway records.
- Reduction in avoidable breaches through timely interventions.
- Positive patient feedback and adherence to Trust customer care standards.
- Working Relationships
- Reports to: Waiting List Team Leader / Patient Pathway Manager.
- Works closely with: Consultants, Theatre Booking team, Clinical Nurse Specialists, Outpatient Booking, Diagnostics and wider administrative teams.
- Required Understanding
- Understanding of inpatient processes.
- Understanding of PTL.
- Basic understanding of Trust values.
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, comprising four hospitals: the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
The Trust’s values, standards and behaviours define the quality of clinical care and professional relationships it offers.
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Theatre Booking Officer in Banbury employer: Cardiff and Vale University Health Board
Cardiff and Vale University Health Board is an exceptional employer, offering a supportive environment for aspiring nephrologists. With a focus on professional development, extensive training, and opportunities for research and teaching, employees can thrive in their careers while contributing to meaningful patient care in a vibrant community. The work culture promotes collaboration and innovation, making it an ideal place for those looking to make a significant impact in healthcare.
Contact Details:
Cardiff and Vale University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Theatre Booking Officer in Banbury
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Cardiff and Vale University Health Board.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Cardiff and Vale University Health Board.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Cardiff and Vale University Health Board, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Theatre Booking Officer in Banbury
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Cardiff and Vale University Health Board.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Cardiff and Vale University Health Board.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Cardiff and Vale University Health Board. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Cardiff and Vale University Health Board. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Cardiff and Vale University Health Board
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Cardiff and Vale University Health Board’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
