Cardgifters is seeking a Technical Support Specialist to be the first point of contact for customers facing technical issues with our gift card service. You will respond by phone, email, or chat, diagnose problems and collaborate with development and IT teams.
You will create and maintain documentation, train customers, monitor interactions for quality, and collect feedback to drive product improvements. A bachelor’s degree in CS or IT is preferred, with strong communication and problem-solving
Gift Card Technical Support Specialist employer: Cardgifters
At Cardgifters, we pride ourselves on fostering a dynamic and inclusive work environment where creativity thrives. As a Gift Card Marketing Strategist, you'll benefit from our commitment to employee growth through continuous learning opportunities and collaborative projects. Located in a vibrant area, we offer a unique blend of professional development and a supportive culture that values innovation and teamwork.
