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- Tasks: Support sales and marketing efforts while building relationships with independent retailers.
- Company: Join Cardgains, a vibrant buying group for greeting card and gift retailers.
- Benefits: Earn £21,000 annually, enjoy flexible hours, and receive a company pension.
- Why this job: Be part of a dynamic team making a real difference in the retail industry.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Casual dress code and opportunities for personal growth await you!
The predicted salary is between 21000 - 21000 £ per year.
Cardgains, the Sheffield-based Buying Group supporting Independent Greeting card and gift retailers, is seeking an enthusiastic and confident Sales Support and Marketing Coordinator to join our small team.
We are looking for a versatile individual and experienced administrator, ideally with a background in telesales customer services. This would suit someone who is computer-literate, outgoing, friendly, and confident who can support our sales team and assist with marketing activities.
What will you be doing?
- Contacting members of the group to discuss opportunities to improve their business.
- Communicate with field sales team to coordinate members to be targeted.
- Making outbound calls to advise members of promotions available and other opportunities.
- Handling inbound sales calls and leads, both on the telephone, on email and via the website.
- Assisting with planning 2/3 exhibitions and attending shows with colleagues representing the company.
- The ability to build relationships and a good rapport easily.
- Build, develop and maintain member relationships.
- To ensure expectations are met or exceeded, at all times.
- An eye for detail, meticulous in your approach and the ability to multi-task are essential.
- Some reception duties.
- General admin as required.
- Assistance with other departments at busy times.
What will you need?
- Sound understanding of Microsoft Office including Excel, Word & Access.
- Confident telephone communication skills and the ability to complete email correspondence to a high standard.
- Customer Service knowledge.
- A positive attitude and be enthusiastic towards change and happy to suggest ideas for improvement.
- A passion for customer service and be confident in building working relationships with members and suppliers.
- Possess strong time management and prioritisation skills.
What will you get in return?
- £21,000 a year (annual pay review and bonus based on performance)
- Holiday allowance starting at 20 days per annum + statutory holidays (to be prorated for part-time hours)
- Flexible working hours
- Company pension
- Free on-site parking
- Close to bus route and tram links
- Sick pay
- Casual dress
Closing date: Thursday 18th January 2024 -- We are looking to interview in the New Year. If this sounds like you, please hit apply now!
Sales Support & Marketing Co-ordinator in Sheffield employer: Cardgains
Contact Detail:
Cardgains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support & Marketing Co-ordinator in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cardgains. Understand their mission and values, and think about how you can contribute to their goals. This will show them you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales support and customer service. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your personality! Since they’re looking for someone outgoing and friendly, let your personality shine through during the interview. Share stories that highlight your communication skills and ability to build relationships with customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Sales Support & Marketing Co-ordinator in Sheffield
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to support our sales team with a positive attitude!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in telesales or customer service. We love seeing how your skills can directly benefit our team, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Cardgains
✨Know Your Stuff
Before the interview, make sure you understand Cardgains and their mission. Familiarise yourself with their services and how they support independent retailers. This will show your enthusiasm and help you connect your skills to their needs.
✨Show Off Your Communication Skills
Since the role involves a lot of communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer interactions in the past, whether through phone calls or emails. This will demonstrate your confidence and ability to build relationships.
✨Be Ready to Multi-Task
The job requires juggling various tasks, so think of times when you've successfully managed multiple responsibilities. Share these experiences during the interview to highlight your organisational skills and attention to detail.
✨Bring Ideas to the Table
Cardgains is looking for someone enthusiastic about suggesting improvements. Think of a few ideas related to sales support or marketing that could benefit the company. Presenting these during your interview will show your proactive attitude and passion for the role.
