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For Companies At a Glance
- Tasks: Support our sales team and assist with marketing activities while building relationships with members.
- Company: Join Cardgains, a vibrant Buying Group for independent greeting card and gift retailers in Sheffield.
- Benefits: Enjoy flexible working hours, 20 days holiday, and a company pension.
- Why this job: Be part of a small, friendly team where your ideas for improvement are valued.
- Qualifications: Must be computer-literate with strong communication skills and a passion for customer service.
- Other info: Casual dress code and free on-site parking make this role even more appealing!
The predicted salary is between 18000 - 24000 £ per year.
Job Description
Sales Support & Marketing Co-ordinator
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Cardgains, the Sheffield-based Buying Group supporting Independent Greeting card and gift retailers, is seeking an enthusiastic and confident Sales Support and Marketing Coordinator to join our small team.
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We are looking for a versatile individual and experienced administrator, ideally with a background in telesales customer services. This would suit someone who is computer-literate, outgoing, friendly, and confident who can support our sales team and assist with marketing activities.
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What will you be doing?
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- Contacting members of the group to discuss opportunities to improve their business.
- Communicate with field sales team to coordinate members to be targeted.
- Making outbound calls to advise members of promotions available and other opportunities.
- Handling inbound sales calls and leads, both on the telephone, on email and via the website.
- Assisting with planning 2/3 exhibitions and attending shows with colleagues representing the company.
- The ability to build relationships and a good rapport easily.
- Build, develop and maintain member relationships.
- To ensure expectations are met or exceeded, at all times.
- An eye for detail, meticulous in your approach and the ability to multi-task are essential.
- Some reception duties.
- General admin as required.
- Assistance with other departments at busy times.
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What will you need?
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- Sound understanding of Microsoft Office including Excel, Word & Access.
- Confident telephone communication skills and the ability to complete email correspondence to a high standard.
- Customer Service knowledge.
- A positive attitude and be enthusiastic towards change and happy to suggest ideas for improvement.
- A passion for customer service and be confident in building working relationships with members and suppliers.
- Possess strong time management and prioritisation skills.
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What will you get in return?
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- £21,000 a year (annual pay review and bonus based on performance)
- Holiday allowance starting at 20 days per annum + statutory holidays (to be prorated for part-time hours)
- Flexible working hours
- Company pension
- Free on-site parking
- Close to bus route and tram links
- Sick pay
- Casual dress
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Closing date: Thursday 18th January 2024 — We are looking to interview in the New Year
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If this sounds like you, please hit apply now!
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Reference: MTC331
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Vacancy: Sales Support & Marketing Co-ordinator
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Location: Sheffield, S9 2EJ
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Salary: £21,000 a year (annual pay review and bonus based on performance)
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Hours: Flexible working hours; 32 hours per week
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National World / Smart Hire are advertising on behalf of an external company.
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Cardgains operates an equal opportunities policy to ensure that we do not discriminate on the grounds of gender, marital status, colour, race, religion, ethnic or national origin, age or disability when recruiting.
Sales Support & Marketing Co-ordinator employer: Cardgains
Contact Detail:
Cardgains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support & Marketing Co-ordinator
✨Tip Number 1
Familiarize yourself with the greeting card and gift retail industry. Understanding the market and the specific needs of independent retailers will help you engage more effectively with potential members during your calls.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves a lot of outbound calls, being confident and clear in your communication will make a significant difference in how you connect with members.
✨Tip Number 3
Showcase your enthusiasm for customer service. During any interactions, whether in interviews or networking, express your passion for helping others and improving their business outcomes.
✨Tip Number 4
Highlight your organizational skills. Since the role requires multitasking and planning exhibitions, be prepared to discuss how you manage your time and prioritize tasks effectively.
We think you need these skills to ace Sales Support & Marketing Co-ordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Support & Marketing Coordinator position. Make sure you understand the key responsibilities and required skills, such as customer service knowledge and proficiency in Microsoft Office.
Tailor Your CV: Customize your CV to highlight relevant experience in sales support, marketing, or customer service. Emphasize your communication skills and any experience with telesales or relationship building, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences align with the job requirements, particularly your ability to build relationships and handle customer inquiries.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Cardgains
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the company during the interview. Cardgains values a positive attitude, so let your passion for customer service and marketing shine through.
✨Demonstrate Communication Skills
Since the role involves a lot of communication with members and the sales team, be prepared to showcase your confident telephone communication skills. Practice answering common questions clearly and concisely.
✨Highlight Your Organizational Skills
The job requires strong time management and multitasking abilities. Be ready to discuss examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Prepare for Relationship Building
Building rapport is key in this role. Think of specific instances where you've successfully built relationships in previous jobs, and be ready to share those stories during the interview.
