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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your passion for customer service and a positive attitude!
- Other info: Flexible working hours available; apply early to secure your spot!
Salary: NMW / NLW Frequency: Hourly Job Reference: cardfac/TP/88/28448 Contract Type: Permanent Working Hours: 4 Closing Date: 24 August, 2025 Location: Market Street The Market House Downpatrick, United Kingdom Posted on: 25 July, 2025 About the job Location:Market street Contracted Hours Available:4 The day to day We are passionate about celebrating our customers\’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we\’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don\’t worry, you\’ll have lots of fun along the way and you\’ll understand why you need to be a little bit mad to work here! Provide excellent customer service at all times to help each customer celebrate their life\’s moments Process all sales politely, efficiently and accurately whilst upselling on till products Price and merchandise stock and products correctly To work with the team unloading and unpacking the deliveries To assist with stock takes, which may include working outside the store\’s normal opening hours Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else! We want to support a work/life balance, therefore don\’t worry if you\’re not available all hours of the day – just tell us via the application form when you are available to work! About You Are we right for you? We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we\’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas. Are you right for us? The role requires someone who likes to be busy, can multitask and embraces change. Above all, you\’ll be customer focused and will bring your best to the team! Why join us Card Factory is the UK\’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. Benefits 25% Card Factory colleague discount in-store and online Save As You Earn scheme Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounted mobile phone contracts Discounts across 100\’s of UK retailers Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please. Sportswift Ltd T/A cardfactory To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Sales Assistant employer: Cardfactory
Contact Detail:
Cardfactory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Card Factory's products and services. Understanding their range of greeting cards, gifts, and seasonal items will help you engage with customers effectively and demonstrate your enthusiasm for the brand during any interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations you have. Whether it's through networking or during the interview process, share examples of how you've successfully handled busy situations or provided excellent service to customers in the past.
✨Tip Number 3
Be prepared to discuss your availability openly. Since Card Factory values work-life balance, being clear about when you can work will show that you're flexible and willing to meet the needs of the business.
✨Tip Number 4
Demonstrate your ability to multitask by sharing relevant experiences. Whether it’s managing multiple responsibilities at once or working in a fast-paced environment, highlighting these skills will align well with what Card Factory is looking for in a Sales Assistant.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Highlight key skills such as customer service, multitasking, and a positive attitude.
Tailor Your CV: Make sure your CV reflects your personality and passion for customer service. Include any relevant experience, even if it's not retail-specific, and emphasise your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Card Factory and how your skills align with their values and mission.
Highlight Availability: Since the role offers flexible working hours, clearly state your availability in your application. This shows that you are considerate of the company's needs while also being open about your own schedule.
How to prepare for a job interview at Cardfactory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent service.
✨Demonstrate Your Multitasking Skills
Since the role involves managing busy tills and juggling multiple tasks, be prepared to discuss how you handle busy situations. Provide examples of times when you've successfully managed several responsibilities at once.
✨Embrace the Fast-Paced Environment
Card Factory thrives on a fast-paced atmosphere, so convey your ability to adapt quickly to changes. You might want to share a story about a time you thrived in a similar environment or handled unexpected challenges.
✨Be Yourself and Have Fun
The company values personality over experience, so let your true self shine during the interview. Don't hesitate to show your fun side and how you can contribute to the team dynamic!
