Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead front desk operations and manage appointments in a healthcare setting.
- Company: Dynamic healthcare practice in Brighton focused on patient experience.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Why this job: Make a real difference in patient care while leading a dedicated team.
- Qualifications: Strong leadership skills and experience in managing reception teams.
- Other info: Join a vibrant team committed to delivering exceptional patient experiences.
The predicted salary is between 30000 - 42000 £ per year.
A healthcare practice in Brighton is seeking a Reception Manager to oversee front-of-house operations, manage appointments, and lead a dedicated team. The role entails ensuring high standards of customer service and compliance with NHS policies while supporting clinical teams.
Ideal candidates should possess excellent leadership skills and experience in managing reception teams. This position offers the opportunity to contribute to a positive patient experience in a dynamic healthcare environment.
Patient Experience & Front Desk Leader in Brighton employer: Carden Surgery
Contact Detail:
Carden Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience & Front Desk Leader in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in reception or patient experience roles. A friendly chat can lead to insider info about job openings that might not be advertised yet.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers, making sure you highlight your experience managing teams.
✨Tip Number 3
Showcase your passion for patient experience! During interviews, share specific examples of how you've improved customer service in previous roles. This will demonstrate your commitment to creating a positive environment for patients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Experience & Front Desk Leader in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership skills and experience in managing reception teams. We want to see how your background aligns with the role of Patient Experience & Front Desk Leader, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving patient experiences and how you can contribute to our dynamic healthcare environment. Keep it engaging and personal – we love to see your personality!
Showcase Customer Service Skills: Since this role is all about ensuring high standards of customer service, make sure to include examples of how you've excelled in this area. We want to know how you’ve handled challenging situations and kept patients happy!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Carden Surgery
✨Know the Healthcare Landscape
Familiarise yourself with the latest NHS policies and how they impact patient care. This will show your potential employer that you’re not just a fit for the role, but also genuinely interested in the healthcare sector.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your capability to manage the reception team effectively.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering outstanding customer service. Share anecdotes that highlight your ability to handle difficult situations with patients, ensuring their experience is positive and compliant with NHS standards.
✨Ask Insightful Questions
Prepare thoughtful questions about the practice’s approach to patient experience and team dynamics. This not only shows your interest in the role but also helps you gauge if the workplace culture aligns with your values.
