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For Companies At a Glance
- Tasks: Welcome guests, assist with luggage, and ensure a seamless experience.
- Company: Join the vibrant Team Carden at our stunning hotel.
- Benefits: Enjoy discounts, free meals, and access to our award-winning spa.
- Why this job: Be part of a fun team while providing world-class service.
- Qualifications: Friendly, professional, and possess a full clean driving licence.
- Other info: Flexible shifts with great career development opportunities.
The predicted salary is between 20000 - 30000 £ per year.
If you are professional, personable and have a desire to assist people and provide exceptional customer service for our guests then we would love you to join our team.
Your day with Team Carden:
- Welcoming guests as they enter the hotel
- Supporting guests with their luggage
- Valet parking guest cars
- Assisting guests with general enquiries
- Light cleaning duties of the front of house areas
- Drive the staff minibus safely and punctually between designated locations
- Ensure staff minibus is kept clean and well-maintained
- Support other departments as required to ensure a seamless guest experience
About You:
- Friendly, professional, and well-presented with excellent customer service skills
- Full, clean driving licence with D1 category to enable driving of the minibus
- Flexible and reliable, with the ability to work shifts, including evenings, weekends, and bank holidays
- Ability to handle luggage and perform manual handling tasks safely
- Enjoy full time hour contract, rota includes some early mornings, evenings and weekends. Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods.
The Perks of Team Carden:
- Join a team where you will work hard but have fun along the way.
- Share of the service charge
- Discounted hotel accommodation for yourself, family and friends
- Discounted food and drink to enjoy in the hotel when not on shift
- Discounted use of our award winning 5* spa, alongside treatments and retail
- Free staff lunch provided
- Free on-site parking
- Access to perks platforms; high street discounts, and wellbeing assistance
- Free Golf and Leisure Club membership, including free use of the gym & swimming pool
- 20% off all Pursuits activities
- Free use of tennis courts and equipment and games rooms
- Free regular transport mini-bus from Wrexham
- Progression opportunities for all
- Career development through funded qualifications
Be Part of Team Carden:
Providing world class service is at the heart of everything we do. Providing excellent guest service will come naturally to you and you will have a keen eye for detail whilst keeping the hotel in a good appearance. You will work well in a team, as well as the ability to work independently when required. We are looking for someone to be remarkable, with a good eye for detail who takes pride in providing the best possible service.
Hotel Porter employer: Carden Park Hotel
Contact Detail:
Carden Park Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Porter
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the layout, services, and amenities. This way, when you meet guests, you can confidently assist them and answer their questions, making a great first impression.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family where you greet guests, handle luggage, or respond to enquiries. The more comfortable you are, the better you'll shine during interviews.
✨Tip Number 3
Network like a pro! Connect with current or former hotel staff on social media platforms. They can provide insider tips about the application process and what it’s really like to work at Team Carden.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Hotel Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re passionate about providing exceptional customer service.
Tailor Your Application: Make sure to tailor your application to the Hotel Porter role. Highlight any relevant experience you have, especially in customer service or hospitality, and mention how your skills align with what we’re looking for at Team Carden.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carden Park Hotel
✨Show Your Personality
As a Hotel Porter, being personable is key. During the interview, let your friendly nature shine through. Smile, make eye contact, and engage with the interviewer to demonstrate that you can create a welcoming atmosphere for guests.
✨Know the Role Inside Out
Familiarise yourself with the job description and responsibilities. Be ready to discuss how your skills align with tasks like assisting guests with luggage or driving the staff minibus. This shows you’re not just interested in the job, but you understand what it entails.
✨Highlight Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Whether it’s resolving a guest's issue or going the extra mile, sharing specific stories will illustrate your commitment to creating a seamless guest experience.
✨Demonstrate Flexibility and Reliability
Since the role requires working shifts, including weekends and bank holidays, be prepared to discuss your availability. Emphasise your reliability and willingness to adapt to the needs of the team, which is crucial for maintaining smooth operations.
