Overnight Guest Experience Specialist in Chester

Overnight Guest Experience Specialist in Chester

Chester Full-Time 26800 - 26800 £ / year (est.) No working from home possible
Carden Park Hotel

At a Glance

  • Tasks: Assist guests, manage late check-ins, and maintain hotel standards overnight.
  • Company: Carden Park Hotel, a premier destination in Chester.
  • Benefits: Competitive salary, service charge, and extensive perks.
  • Other info: Permanent role with flexible hours and a supportive work environment.
  • Why this job: Join a vibrant team and enhance guest experiences during the night.
  • Qualifications: Customer service skills; driving license preferred for rural access.

The predicted salary is between 26800 - 26800 £ per year.

Carden Park Hotel in Chester is seeking a Night Porter to join the overnight team.

This permanent role runs 32–40 hours per week from 10:30pm to 7am, including weekends.

You will assist guests, manage late check-ins, handle room service deliveries and maintain public areas to the highest standard.

Salary is £26,800 per annum, with service charge and extensive benefits. A driving license is desirable and travel to the rural location may require own transport.

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Overnight Guest Experience Specialist in Chester employer: Carden Park Hotel

At Carden Park Hotel, we pride ourselves on fostering a supportive and inclusive work culture that values every team member's contribution. As an Overnight Hotel Guest Experience Specialist, you will enjoy competitive pay, extensive benefits, and opportunities for personal and professional growth in the beautiful surroundings of Chester. Join us to be part of a dedicated team that is committed to delivering exceptional guest experiences while enjoying the unique advantages of working in a prestigious hotel environment.

Carden Park Hotel

Contact Details:

Carden Park Hotel Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Overnight Guest Experience Specialist in Chester

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Carden Park Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Carden Park Hotel

Don't be shy about reaching out to Carden Park Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Overnight Guest Experience Specialist in Chester

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Flexibility

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Carden Park Hotel and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Carden Park Hotel

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!