At a Glance
- Tasks: Provide excellent guest service, deliver room service, and ensure hotel security.
- Company: Join the premier Carden Park Hotel in Chester, a top UK destination resort.
- Benefits: Enjoy discounted stays, free meals, gym access, and career development opportunities.
- Other info: Full-time role with progression opportunities and a supportive team environment.
- Why this job: Perfect for night owls who love hospitality and want to make guests feel special.
- Qualifications: Must have D1 driving licence and a passion for customer service.
If you are a night owl, have a passion for providing excellent guest service and would like to work in one of the UK’s premier destination resorts, then we would love to meet you!
Role Details
- Hours: 40 hours per week (would be happy to discuss 24 hour plus contracts)
- Hourly Rate: £12.51 per hour plus extensive benefits
Responsibilities
- Ensuring guests receive the best possible service, meeting their needs and requirements
- Delivering room service orders to guest rooms
- Check in and Check Out guests
- Cleaning and tidying of public areas
- Security of the resort
Candidates MUST have a D1 category on their driving licence for this role to facilitate staff drop offs late at night via our shuttle bus.
Enjoy a full time, permanent contract working 10:30pm-7am, including weekends.
Benefits
- Share of the service charge
- Discounted hotel accommodation for yourself, family and friends
- Discounted food and drink to enjoy in the hotel when not on shift
- Discounted use of our award winning 5* spa, alongside treatments and retail
- Free staff lunch provided
- Free on-site parking
- Access to EAP
- Free Golf and Leisure Club membership, including free use of the gym & swimming pool
- Free regular transport mini-bus from Wrexham
- Progression opportunities for all
- Career development through funded qualifications
- Discounted use of the outdoor pursuits facilities
- Two paid charity days per year
Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods.
Be Part of Team Carden. Providing world class service is at the heart of everything we do. You will need to be a natural night owl who can work well in a team. Providing excellent guest service will come naturally to you and you will have a keen eye for detail whilst keeping the hotel in a good appearance. Confidence with computers would be beneficial. You will work well in a team, as well as the ability to work independently when required. We are looking for someone to be remarkable, with a good eye for detail who takes pride in providing the best possible service.
Night Porter in Chester employer: Carden Park Hotel
At Carden Park Hotel, we pride ourselves on fostering a supportive and inclusive work culture that values every team member's contribution. As an Overnight Hotel Guest Experience Specialist, you will enjoy competitive pay, extensive benefits, and opportunities for personal and professional growth in the beautiful surroundings of Chester. Join us to be part of a dedicated team that is committed to delivering exceptional guest experiences while enjoying the unique advantages of working in a prestigious hotel environment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Chester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Carden Park Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Carden Park Hotel
Don't be shy about reaching out to Carden Park Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Chester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Carden Park Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Carden Park Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
