At a Glance
- Tasks: Deliver exceptional guest service and maintain hotel standards during the night.
- Company: Join Team Carden, a fun and supportive hospitality team.
- Benefits: Enjoy competitive salary, discounts, free meals, and wellness perks.
- Other info: Opportunities for career growth and development in a vibrant environment.
- Why this job: Perfect for night owls who love creating memorable experiences.
- Qualifications: Customer service experience preferred; strong communication skills essential.
The predicted salary is between 26800 - 26800 £ per year.
Role: Night Porter
Hours: 32 - 40 hours per week (4-5 nights per week) Enjoy a permanent contract working 10:30pm-7am, including weekends.
If you're at your best when the rest of the world is asleep, enjoy delivering exceptional guest experiences, we would love to hear from you.
As a Night Porter, you'll play a vital role in ensuring our guests receive a warm welcome, outstanding service and a safe, comfortable stay throughout the night.
You'll be a key member of the overnight team, providing support across the hotel and helping to maintain the high standards our guests expect.
Your night with Team Carden
- Delivering exceptional guest service throughout the night, anticipating and responding to guests' needs with professionalism and care.
- Welcoming guests with efficient check-in and check-out procedures.
- Making and delivering room service orders promptly and courteously.
- Maintaining the cleanliness, presentation and organisation of public areas to the highest standard.
- Carrying out regular security and safety checks across the resort, ensuring a secure environment for guests, visitors and colleagues.
- Supporting other departments overnight to ensure the smooth running of hotel operations.
- Responding confidently and efficiently to guest enquiries and requests, creating memorable experiences at every opportunity.
About You
- Previous experience in a hotel, hospitality or customer service environment (preferred but not essential).
- Excellent communication and interpersonal skills.
- A positive, flexible and can-do attitude.
- The ability to remain calm and professional under pressure.
- Good attention to detail and strong organisational skills.
- Confidence working independently and taking responsibility during overnight shifts.
- A commitment to delivering exceptional guest experiences and upholding the highest standards of service.
- Full clean Driving License is desirable
Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods.
The Perks of Team Carden
Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include:
- Share of the service charge
- Discounted hotel accommodation for yourself, family and friends
- Discounted food and drink to enjoy in the hotel when not on shift
- Discounted use of our award winning 5* spa, alongside treatments and retail
- Free staff lunch provided
- Free on-site parking
- Access to EAP
- Free Golf and Leisure Club membership, including free use of the gym & swimming pool
- Free regular transport mini-bus from Wrexham
- Progression opportunities for all
- Career development through funded qualifications Discounted use of the outdoor pursuits facilities
- Two paid charity days per year
- Be Part of Team Carden
Providing world class service is at the heart of everything we do.
You will need to be a natural night owl who can work well in a team.
Providing excellent guest service will come naturally to you and you will have a keen eye for detail whilst keeping the hotel in a good appearance.
Confidence with computers is required.
You will work well in a team, as well as the ability to work independently when required.
We are looking for someone to be remarkable, with a good eye for detail who takes pride in providing the best possible service.
#J-18808-Ljbffr
Night Porter in Chester employer: Carden Park Hotel Ltd
At Carden Park, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As a Gardener, you'll not only contribute to the stunning landscapes of our hotel and golf estate but also enjoy a range of benefits including discounted accommodation, free staff meals, and opportunities for career development. Join us in a role that values your passion for horticulture while offering a fun and rewarding workplace culture.
