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- Tasks: Provide excellent customer service and create a positive atmosphere for guests.
- Company: Join the vibrant team at Carden Park Hotel's Vines Restaurant.
- Benefits: Enjoy competitive pay, discounts, free meals, and wellness perks.
- Why this job: Be part of a fun team while delivering world-class service.
- Qualifications: Previous waiting experience and a passion for food and drink.
- Other info: Flexible hours available with opportunities for career progression.
Carden Park Hotel are looking for passionate team members to join The Vines Restaurant team. If you have previous experience with Waiting On, then please get in touch. If you are passionate about providing excellent customer service and have a love for food and drink, then we would love to meet you!
Your day with team Carden:
- To promote a helpful and professional image to the customer giving full co-operation to any customer requiring attention.
- To attend to all customer queries and enquiries in a caring and helpful manner, and with commitment to dealing with the issue in a positive way.
- To anticipate customer needs whenever possible to enhance the quality of service offered, to ensure customer loyalty is maintained.
- To build a rapport with regular customers to create a positive atmosphere.
- To ensure the customer is treated correctly first time and every time.
- Compile feedback of guests comments throughout the evening and inform the Hostess.
- Refer any negative issues to the Manager on duty to deal with.
Impeccable customer service and social perceptiveness. Complete food and beverage knowledge, with particular attention to allergens and SOPs.
Full time permanent contracts and part time hours available. The hours available are over a shift pattern of Thursday - Sunday. Up to £12.35 per hour. Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods.
The Perks of Team Carden:
- Join a team where you will work hard but have fun along the way.
- You will enjoy a variety of benefits being part of our team which include:
- Share of the service charge
- Discounted hotel accommodation for yourself, family and friends
- Discounted food and drink to enjoy in the hotel when not on shift
- Discounted use of our award winning 5* spa, alongside treatments and retail
- Free staff lunch provided
- Free on-site parking
- Access to perks platforms; high street discounts, and wellbeing assistance
- Free Golf and Leisure Club membership, including free use of the gym & swimming pool
- Free regular transport mini-bus from Wrexham
- Progression opportunities for all
- Career development through funded qualifications
Be a part of Team Carden: Providing world class service is at the heart of everything we do. As long as you have the passion and motivation to do well and provide excellent guest service, we will teach you the rest. You will work well in a team, as well as have the ability to work independently when required. We are looking for someone to be remarkable, with a good eye for detail who takes pride in providing the best possible service. Bring your authentic self and we will bring the best out in you.
Waiting on Assistant - Vines Restaurant in Ellesmere Port employer: Carden Park Hotel Golf Resort & Spa
Contact Detail:
Carden Park Hotel Golf Resort & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting on Assistant - Vines Restaurant in Ellesmere Port
✨Tip Number 1
Get to know the restaurant! Before your interview, pop by The Vines Restaurant and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand their vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or customer queries. Role-playing with a friend can help you feel more confident when it comes to impressing the team at Carden Park.
✨Tip Number 3
Show off your passion for food and drink! Be ready to chat about your favourite dishes or drinks during the interview. It’s a great way to connect with the team and show that you’re all about providing excellent service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. Let’s get you on board with Team Carden!
We think you need these skills to ace Waiting on Assistant - Vines Restaurant in Ellesmere Port
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and food shine through. We want to see that you genuinely care about providing excellent experiences for our guests!
Tailor Your Experience: Make sure to highlight any previous waiting on experience you have. We love seeing how your background aligns with what we’re looking for, so don’t hold back on those relevant details!
Be Personable: Remember, we’re all about building rapport with our customers. Use a friendly tone in your application to reflect the positive atmosphere we create at The Vines Restaurant.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Carden Park Hotel Golf Resort & Spa
✨Know Your Menu
Familiarise yourself with the menu at The Vines Restaurant, including any special dishes and drinks. Being able to discuss food and drink options confidently will show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you went above and beyond to meet a customer's needs, as this aligns perfectly with what Carden Park Hotel is looking for.
✨Demonstrate Team Spirit
Since teamwork is essential in this role, be ready to share experiences that highlight your ability to work well with others. Discuss how you’ve contributed to a positive atmosphere in past jobs, as this will resonate with their team-oriented culture.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics or how they handle customer feedback. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
