Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage bookings, and promote spa treatments in a luxury environment.
- Company: Join the award-winning Spa at Carden, known for its exceptional service.
- Benefits: Enjoy competitive salary, discounts, free meals, and wellness perks.
- Why this job: Be the first point of contact and create memorable experiences for guests.
- Qualifications: Friendly personality, customer service passion, and multitasking skills are key.
- Other info: Full-time role with opportunities for career development and fun team culture.
The predicted salary is between 26600 - 26600 £ per year.
The Spa at Carden is looking for a passionate and welcoming individual to join our award-winning luxury spa team as a Spa Receptionist. You’ll be the first point of contact for our guests, creating a warm, professional, and memorable experience from the moment they arrive. If you have a friendly personality, a genuine love for customer care, and a desire to deliver exceptional service, we would love to hear from you.
Your day with Team Carden:
- Provide a warm and professional welcome to all guests upon arrival
- Manage spa bookings and process payments efficiently
- Anticipate and meet guests’ needs in a helpful and proactive manner
- Promote and maximise sales through upselling treatments and retail products
- Work collaboratively with the wider spa team to deliver a seamless guest experience
About You:
- You have a warm, friendly, and professional approach
- You are passionate about delivering outstanding customer service
- You are confident communicating with guests and building rapport
- You are organised, reliable, and able to multitask in a busy environment
- You have a positive attitude and enjoy working as part of a team
- Previous experience in a spa, hospitality, or customer-facing role is desirable but not essential
Enjoy a full time role of 40 hours per week, working both evenings and weekends. Applicants should be able to drive and have access to a vehicle due to the rural location of Carden Park. Salary up to £26,600 per annum plus extensive benefits.
Providing world class service is at the heart of everything we do. You are the start of our guest’s journey with us; providing a friendly and informative service is key to making the right first impression to our guests. You will be required to be efficient, confident and personable, with excellent communication skills. You will be part of a remarkable team, working in an award winning luxury Spa. If you have previous hotel reservation experience that would be preferred, however we know there are many transferable skills people have to offer and would support with your development into the role.
The Perks of Team Carden:
- Share of the service charge
- Discounted hotel accommodation for yourself, family and friends
- Discounted food and drink to enjoy in the hotel when not on shift
- Discounted use of our award winning 5* spa, alongside treatments and retail
- Free staff lunch provided
- Free on-site parking
- Access to perks platforms; high street discounts, and wellbeing assistance
- Free Golf and Leisure Club membership, including free use of the gym & swimming pool
- 20% off all Pursuits activities
- Free use of tennis courts and equipment and games rooms
- Free regular transport mini-bus from Wrexham
- Progression opportunities for all
- Career development through funded qualifications
Spa Receptionist in Ellesmere Port employer: Carden Park Hotel Golf Resort & Spa
Contact Detail:
Carden Park Hotel Golf Resort & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist in Ellesmere Port
✨Tip Number 1
Get to know the spa inside out! Familiarise yourself with all the treatments and services we offer. This way, when you chat with guests, you can confidently recommend the best options and upsell like a pro.
✨Tip Number 2
Practice your warm welcome! First impressions matter, so work on greeting guests with a genuine smile and friendly tone. It sets the stage for an amazing experience right from the start.
✨Tip Number 3
Show off your organisational skills! Keep track of bookings and payments efficiently. A well-managed schedule means happier guests and a smoother day for you and the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us. Plus, it shows you’re serious about joining Team Carden and delivering that world-class service we pride ourselves on.
We think you need these skills to ace Spa Receptionist in Ellesmere Port
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and warm personality shine through. We want to see the real you, so don’t be afraid to express your passion for customer care and how it aligns with our values at The Spa at Carden.
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in a spa or hospitality role. We love seeing transferable skills, so connect your past roles to the responsibilities of a Spa Receptionist and show us how you can contribute to our team.
Be Professional Yet Approachable: While we want to see your friendly side, remember to maintain a professional tone in your application. Use clear and concise language, and make sure to proofread for any typos or errors – first impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join Team Carden. We can’t wait to hear from you!
How to prepare for a job interview at Carden Park Hotel Golf Resort & Spa
✨Show Your Warmth
As a Spa Receptionist, your friendly personality is key. Make sure to greet the interviewer with a warm smile and maintain a positive attitude throughout the conversation. This will demonstrate your ability to create a welcoming atmosphere for guests.
✨Know the Spa Inside Out
Familiarise yourself with The Spa at Carden's services, treatments, and ethos. Being able to discuss specific offerings and how they enhance the guest experience will show your genuine interest and passion for the role.
✨Demonstrate Customer Care Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you anticipated needs or resolved issues, as this aligns perfectly with the proactive approach they’re looking for.
✨Practice Multitasking Scenarios
Since the role involves managing bookings and payments while ensuring guests feel valued, think of ways to showcase your organisational skills. You might even want to role-play common scenarios with a friend to build confidence in handling multiple tasks smoothly.