At a Glance
- Tasks: Provide excellent guest service and ensure a secure, tidy environment during night shifts.
- Company: Join one of the UK’s premier destination resorts with a fun team culture.
- Benefits: Enjoy competitive pay, discounted stays, free meals, and wellness perks.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Perfect for night owls who love hospitality and want to make guests feel special.
- Qualifications: Must have a D1 driving license and a passion for guest service.
Hours: 40 hours per week (would be happy to discuss 24 hour plus contracts)
Hourly Rate: £12.51 per hour plus extensive benefits
If you are a night owl, have a passion for providing excellent guest service and would like to work in one of the UK’s premier destination resorts, then we would love to meet you!
Your night with Team Carden:
- Ensuring guests receive the best possible service, meeting their needs and requirements
- Delivering room service orders to guest rooms
- Check in and Check Out guests
- Cleaning and tidying of public areas
- Security of the resort
Candidates MUST have a D1 category on their driving license for this role to facilitate staff drop offs late at night via our shuttle bus.
Enjoy a full time, permanent contract working 10:30pm-7am, including weekends.
The Perks of Team Carden:
- Join a team where you will work hard but have fun along the way.
- Share of the service charge
- Discounted hotel accommodation for yourself, family and friends
- Discounted food and drink to enjoy in the hotel when not on shift
- Discounted use of our award winning 5* spa, alongside treatments and retail
- Free staff lunch provided
- Free on-site parking
- Access to EAP
- Free Golf and Leisure Club membership, including free use of the gym & swimming pool
- Free regular transport mini-bus from Wrexham
- Progression opportunities for all
- Career development through funded qualifications
- Discounted use of the outdoor pursuits facilities
- Two paid charity days per year
Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods.
Apply now or if you would like to talk to us in more detail about the role, please contact the HR team on 01829 731515.
Providing world class service is at the heart of everything we do. You will need to be a natural night owl who can work well in a team. Providing excellent guest service will come naturally to you and you will have a keen eye for detail whilst keeping the hotel in a good appearance. Confidence with computers would be beneficial. You will work well in a team, as well as the ability to work independently when required. We are looking for someone to be remarkable, with a good eye for detail who takes pride in providing the best possible service.
Night Porter in Chester employer: Carden Park Hotel Golf Resort & Spa
Carden Park Hotel Golf Resort & Spa is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee well-being. With a focus on professional growth, employees benefit from ongoing training and development opportunities, alongside a competitive salary and attractive perks. Located in the picturesque Ellesmere Port, this role as an Overnight Hotel Guest Experience Host allows you to be part of a dedicated team committed to delivering outstanding service in a stunning environment.
Contact Details:
Carden Park Hotel Golf Resort & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Chester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Team Carden. Understand their values and what makes them tick. This way, you can show off how you fit right into their culture and how you can contribute to their mission of providing world-class service.
✨Tip Number 2
Practice makes perfect! Think about the common questions you might be asked during the interview, like how you handle guest complaints or work under pressure. Practising your answers will help you feel more confident and ready to impress when it’s your turn to shine.
✨Tip Number 3
Show your personality! When you’re in the interview, let your passion for guest service shine through. Share stories from your past experiences that highlight your skills and how you’ve gone above and beyond for guests. Remember, they want to see the real you!
✨Tip Number 4
Follow up after your interview! A quick thank-you email to the HR team can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for Team Carden!
We think you need these skills to ace Night Porter in Chester
Some tips for your application 🫡
Show Your Night Owl Spirit:Make sure to highlight your passion for working nights in your application. We want to see that you thrive when the sun goes down and can provide top-notch service to our guests during those hours.
Tailor Your Experience:When writing your application, focus on any previous experience in hospitality or customer service. We love to see how you've gone above and beyond to meet guest needs, so share those stories with us!
Be Detail-Oriented:Since we’re all about providing excellent service, mention any skills or experiences that showcase your attention to detail. Whether it’s keeping things tidy or ensuring every guest feels special, let us know how you shine in this area.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t hesitate!
How to prepare for a job interview at Carden Park Hotel Golf Resort & Spa
✨Know the Role Inside Out
Before your interview, make sure you understand the Night Porter role thoroughly. Familiarise yourself with the key responsibilities like guest service, room service delivery, and security duties. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Guest Service Skills
Since providing excellent guest service is crucial for this role, think of specific examples from your past experiences where you went above and beyond for a guest. Be ready to share these stories during the interview to demonstrate your passion for customer care.
✨Highlight Your Team Spirit
Teamwork is essential at Team Carden, so be prepared to discuss how you work well with others. Share instances where you collaborated effectively with colleagues or contributed to a positive team environment, especially during night shifts.
✨Prepare for Practical Questions
Expect practical questions related to the job, such as how you would handle a difficult guest or manage multiple tasks during busy periods. Practising your responses can help you feel more at ease and showcase your problem-solving skills.
