At a Glance
- Tasks: Provide on-site IT services and solve tech problems for London clients.
- Company: Dynamic tech company focused on work/life balance and continuous learning.
- Benefits: Flexible remote work, 27 days holiday, and commitment to professional development.
- Other info: Enjoy a vibrant work culture with opportunities for growth and self-learning.
- Why this job: Join a supportive team and enhance your IT skills while making a real impact.
- Qualifications: 2+ years in IT support, problem-solving skills, and a friendly telephone manner.
The predicted salary is between 30000 - 40000 £ per year.
To apply for this role you must live in or be able to travel to London. Applicants located further away should not apply.
Required Knowledge & Skills
- Friendly and responsive telephone manner
- Excellent attention to detail
- Ability to solve problems under pressure, prioritising effectively
- Excellent timekeeping
- Good first-time fix rate
- Good experience in solving I.T. related problems with at least two years in a similar position
- Microsoft qualifications are beneficial although not a necessity. Training will be provided; however in order to be successful in this role, self-learning is essential.
Required Experience
- Microsoft Operating Systems (desktop and server 2012 – 2019)
- Office 365 (licensing, setup, migration)
- VMware ESXi/VCentre Server
- Active Directory, Group Policy, DNS, DHCP, etc.
- VPNs, router and firewalls
- Networking – WAN, LAN, security, SSL, IP routing, switching
- Anti-virus platforms such as Trend Micro
- Backup solutions (Veeam Backup and Replication, Datto)
What To Expect
- Flexible and remote working
- A company culture that promotes work/life balance
- Commitment to continued learning and development
- On-site IT services to London clients between 8:30 am and 5:00 pm, five days per week
- Work from home when client visits are not required, assisting with IT support 8.5 hours per day, plus either a half hour or one hour break (if one hour is chosen, breaks can be split)
- 22 days holiday plus bank holidays and two days taken at Christmas; additionally, birthdays off (up to a total of 27 days)
Summary
- Provide on-site IT services to London clients
- Excellent telephone manner is essential, and you must be smart and presentable as this is a client-facing role
- Good experience in solving I.T. related problems with at least two years in a similar position
- Microsoft qualifications are beneficial although not a necessity; training will be provided, but self-learning is essential.
Network Engineer / VMWare / Microsoft / Networking (London) employer: Carden IT Services Ltd
Join a dynamic team in London where we prioritise work/life balance and foster a culture of continuous learning and development. As a Network Engineer, you'll enjoy flexible working arrangements, generous holiday allowances including your birthday off, and the opportunity to enhance your skills with comprehensive training. Our commitment to employee growth and a supportive environment makes us an excellent employer for those seeking meaningful and rewarding careers in IT.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer / VMWare / Microsoft / Networking (London)
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars to connect with others in the field. This can lead to job opportunities and valuable insights into the role.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or using online platforms can help you articulate your experience and knowledge confidently. Remember, first impressions matter!
✨Tip Number 3
Showcase your problem-solving skills! Prepare examples of how you've tackled IT issues in the past. Being able to demonstrate your thought process can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are eager to join us. Plus, it gives you a chance to explore more about our company culture and values.
We think you need these skills to ace Network Engineer / VMWare / Microsoft / Networking (London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Operating Systems, VMware, and networking. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your friendly telephone manner and attention to detail, as these are key for client-facing roles.
Show Off Your Self-Learning:Since self-learning is essential for this role, let us know about any relevant courses or certifications you've pursued. This shows your commitment to growth and aligns with our culture of continued learning.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Carden IT Services Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Operating Systems, VMware, and networking concepts. Be ready to discuss your experience with specific tools like Active Directory, DNS, and VPNs. The more confident you are in your technical skills, the better you'll perform.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think about times when you had to solve problems under pressure or prioritise tasks effectively. This role requires a good first-time fix rate, so demonstrating your ability to think on your feet will impress the interviewers.
✨Practice Your Telephone Manner
Since this is a client-facing role, having a friendly and responsive telephone manner is crucial. Consider doing mock calls with a friend to practice your communication skills. Make sure you sound professional and approachable, as this will be key in building rapport with clients.
✨Emphasise Your Commitment to Learning
The job description highlights the importance of self-learning. Be prepared to discuss how you keep your skills up to date and any relevant courses or certifications you've pursued. Showing that you're proactive about your professional development will resonate well with the interviewers.
