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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring customers leave with smiles and great experiences.
- Company: Join Card Factory, the UK's top retailer for greetings cards and gifts.
- Benefits: Enjoy discounts, financial support, and career growth opportunities.
- Why this job: Be a key player in a fun environment while developing your leadership skills.
- Qualifications: Energetic leaders who care about team success and customer satisfaction.
- Other info: Exciting prospects await in a fast-paced, supportive workplace.
The predicted salary is between 28800 - 43200 £ per year.
We're on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you'll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager's away, you'll step up and keep things running smoothly with confidence and care.
You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
The Ideal Candidate
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100's of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Team Leader in Wrexham employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Wrexham
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you align your answers with their vibe during the chat.
✨Tip Number 2
Practice your leadership stories! Think of times when you motivated your team or handled a tough situation. Be ready to share these examples, as they’ll show you’re the positive, proactive leader they’re looking for.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your curiosity by asking about team dynamics or how they support employee growth. This not only shows your interest but also helps you gauge if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be part of our exciting journey at Card Factory, where we’re all about creating great experiences together.
We think you need these skills to ace Team Leader in Wrexham
Some tips for your application 🫡
Show Your Energy: When writing your application, let your personality shine through! We want to see that friendly and upbeat vibe that matches our Team Leader role. Use positive language and share examples of how you've motivated others in the past.
Be Specific About Your Experience: Tailor your application by highlighting relevant experiences that showcase your leadership skills. We love hearing about times when you’ve stepped up, supported your team, or created great customer experiences—so don’t hold back!
Keep It Clear and Concise: While we want to know all about you, make sure your application is easy to read. Use clear headings and bullet points where necessary. This helps us quickly see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward—just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive atmosphere.
✨Emphasise Customer Experience
Since the role focuses on creating great customer experiences, be prepared to discuss how you would handle various customer scenarios. Think about times when you've gone above and beyond for a customer and how that aligns with the company's values.
✨Be Energetic and Positive
The job description highlights the need for energy and positivity. Make sure your enthusiasm shines through during the interview. A friendly attitude can make a big difference and show that you're a great fit for the team culture.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the team dynamics and company culture. This shows that you're genuinely interested in the role and want to ensure it's the right fit for both you and the company.
