At a Glance
- Tasks: Lead a vibrant team, ensuring customers leave with smiles and great experiences.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a competitive salary, discounts, and wellness support.
- Other info: Exciting career growth opportunities in a fast-paced environment.
- Why this job: Be part of a positive team culture while developing your leadership skills.
- Qualifications: Energetic leaders with a passion for teamwork and customer service.
The predicted salary is between 26000 - 28000 £ per year.
Salary Details: £13 Per Hour
Location: 41 The Shambles, Worcester
Contracted Hours Available: 16
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Main Responsibilities:
- You’ll play a key role in the day-to-day running of the store, creating great customer experiences and driving commercial success.
- You’ll lead by example, showing what great service looks like and bringing the Card Factory Way to life.
- Along the way, you’ll help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
Ideal Candidate:
- Good leadership skills; people want to follow, positive, proactive, and full of energy.
- Curious by nature, always learning, and eager to see the bigger picture.
- Make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- Fair, open to feedback, and thoughtful in how you make decisions.
- Genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100s of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Team Leader, Part Time - Worcester employer: Card Factory
At Card Factory, we pride ourselves on being a vibrant and supportive employer, where our Team Leaders play a crucial role in fostering a positive atmosphere in our Worcester store. With a commitment to employee growth, we offer extensive benefits including a generous discount scheme, financial wellbeing support, and access to retail management apprenticeship programmes, ensuring that every team member can thrive both personally and professionally. Join us in creating memorable customer experiences while enjoying a workplace that values your contributions and encourages your development.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader, Part Time - Worcester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tricky situation. Be ready to share these examples during your chat, as they’ll highlight your skills and fit for the Team Leader role.
✨Tip Number 3
Show off your energy! When you walk into that interview, bring your positive attitude and enthusiasm. Remember, they’re looking for someone who can uplift the team and create a great atmosphere for customers.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This shows you’re engaged and keen to learn more about how you can contribute to the store’s success.
We think you need these skills to ace Team Leader, Part Time - Worcester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm and energy. Remember, we’re looking for someone who can bring great vibes to our team!
Tailor Your Application:Make sure to tailor your application to the Team Leader role. Highlight your leadership skills and any relevant experience that shows you can motivate a team and create a positive atmosphere. We love seeing how you connect with our values!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy and quick – just a few clicks and you’re on your way to joining our fantastic team!
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive atmosphere.
✨Emphasise Your Customer Focus
Since the role is all about creating great customer experiences, be prepared to discuss how you've gone above and beyond for customers in previous roles. Highlight any instances where your actions led to positive feedback or improved customer satisfaction.
✨Be Energetic and Upbeat
The job description mentions needing someone full of energy and positivity. Make sure your enthusiasm shines through during the interview. A friendly attitude can go a long way in making a great first impression!
✨Ask Thoughtful Questions
Prepare some questions that show your curiosity about the company and the role. Inquire about team dynamics, store initiatives, or opportunities for growth. This not only demonstrates your interest but also helps you assess if the company is the right fit for you.
