At a Glance
- Tasks: Lead a vibrant team, ensuring customers leave with smiles and great experiences.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a competitive salary, discounts, and wellness support.
- Other info: Exciting career growth opportunities in a fast-paced retail environment.
- Why this job: Be part of a positive team culture while developing your leadership skills.
- Qualifications: Energetic leaders with a passion for teamwork and customer service.
The predicted salary is between 27360 - 36480 £ per year.
Salary Details: 13 Per Hour
Location: Wilmslow
Contracted Hours Available: 12hrs
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Main Responsibilities:
- You’ll play a key role in the day-to-day running of the store creating great customer experiences and driving commercial success.
- You’ll lead by example, showing what great service looks like and bringing the Card Factory Way to life.
- Along the way, you’ll help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
Ideal Candidate:
- Good leadership skills; people want to follow, positive, proactive, and full of energy.
- You're curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits:
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100s of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Team Leader, Part Time - Wilmslow employer: Card Factory
At Card Factory, we pride ourselves on being a vibrant and inclusive workplace where every team member is valued. As a Team Leader in Wilmslow, you'll enjoy a supportive work culture that fosters personal growth and development, alongside a competitive salary and a range of benefits including discounts, financial wellbeing support, and opportunities for further training. Join us to be part of a dynamic team that not only drives commercial success but also creates memorable customer experiences with positivity and energy.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader, Part Time - Wilmslow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tricky situation. Being able to share these experiences will demonstrate your skills and fit for the Team Leader role.
✨Tip Number 3
Show your energy and positivity during the interview! Remember, they’re looking for someone who can bring great vibes to the store. Smile, be enthusiastic, and let your personality shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Card Factory family. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Team Leader, Part Time - Wilmslow
Some tips for your application 🫡
Show Your Energy:When you're writing your application, let your personality shine through! We want to see that friendly and upbeat vibe that matches our store atmosphere. Use positive language and share examples of how you've brought energy to your previous roles.
Highlight Leadership Skills:Make sure to showcase your leadership experience in your application. We’re looking for someone who can motivate a team and create a positive environment, so share specific instances where you’ve led by example or supported others in their growth.
Be Curious and Open:We love candidates who are eager to learn and grow! In your application, mention any experiences that demonstrate your curiosity and willingness to take feedback on board. This shows us that you’re ready to step up and adapt when needed.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it helps us keep everything organised and makes the process smoother for you.
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive environment.
✨Emphasise Your Customer Service Experience
Since this role is all about creating great customer experiences, be ready to discuss your previous roles in customer service. Highlight any instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the company's values.
✨Be Energetic and Upbeat
The job description mentions the need for someone friendly and full of energy. Make sure your enthusiasm shines through during the interview. A positive attitude can be contagious, and it’s exactly what they’re looking for in a candidate.
✨Prepare Questions About Team Dynamics
Show your curiosity and interest in the team by preparing thoughtful questions about their dynamics and culture. Ask how they support each other and what initiatives are in place for team growth. This demonstrates that you care about building a positive team vibe.
