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For Companies At a Glance
- Tasks: Lead IT service delivery and ensure top-notch service quality in a hybrid role.
- Company: A renowned retail company known for its commitment to excellence.
- Benefits: Competitive salary, permanent position, and opportunities for continuous improvement.
- Why this job: Join a dynamic team and make a real impact on IT service management.
- Qualifications: Experience in IT service management and strong communication skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 50000 - 60000 £ per year.
A well-known retail company in Wakefield is seeking an IT Service Delivery Manager to ensure high-quality IT services. In this hybrid role, you will lead in managing service reliability and stakeholder relationships, with responsibilities including SLA adherence, service documentation, and problem-solving during major incidents.
You should have a solid background in IT service management, excellent communication skills, and a proactive attitude to drive continuous improvements. The position offers a salary between £50,000 - £60,000 and is a permanent gig.
IT Service Delivery Manager - Digital & Data (Hybrid) in Wakefield employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Manager - Digital & Data (Hybrid) in Wakefield
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service management field. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by practising common questions related to service delivery and stakeholder management. We recommend role-playing with a friend or using online resources to get comfortable. The more you rehearse, the more confident you'll feel when it’s showtime!
✨Tip Number 3
Showcase your problem-solving skills! Think of examples from your past experiences where you’ve tackled major incidents or improved service reliability. We want to hear those stories during interviews, so have them ready to go!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace IT Service Delivery Manager - Digital & Data (Hybrid) in Wakefield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service management and showcases your problem-solving skills. We want to see how you've handled major incidents and improved service reliability in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role, focusing on your proactive attitude and communication skills. Let us know how you can drive continuous improvements!
Showcase Relevant Experience: When filling out your application, be specific about your previous roles and responsibilities. Highlight any experience with SLA adherence and service documentation, as these are key aspects of the job we're looking to fill.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Card Factory
✨Know Your IT Service Management Inside Out
Make sure you brush up on your IT service management principles. Be ready to discuss how you've managed SLAs and improved service reliability in past roles. Use specific examples to showcase your experience and problem-solving skills.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to explain complex IT concepts in simple terms, as you may need to interact with stakeholders who aren't tech-savvy.
✨Showcase Your Proactive Attitude
Demonstrate your proactive approach by sharing instances where you've driven continuous improvements. Think of examples where you identified issues before they became problems and how you implemented solutions effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current IT challenges or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
