At a Glance
- Tasks: Lead customer and market insight, turning data into actionable strategies.
- Company: Join Card Factory, the UK's leading greetings card retailer.
- Benefits: Competitive salary, discounts, financial support, and wellness programmes.
- Other info: Hybrid role with excellent career growth opportunities in a fast-paced environment.
- Why this job: Make a real impact by shaping customer understanding and driving smarter decisions.
- Qualifications: Experience in insight management and strong analytical skills required.
The predicted salary is between 46000 - 50000 £ per year.
Salary Details: 46,000 - 50,000 + benefits package
Location: Century House Brunel Road Wakefield 41 Industrial Estate
Job Reference: cardfac/TP/ /31791
At Card Factory, we love helping customers celebrate life's big (and little!) moments, without spending a fortune. By keeping customers at the heart of everything we do, we truly understand what matters to them which is why we're looking for a brilliant Insight Manager.
With the right insight, we spot trends, risks and opportunities early. Our Insight Manager will lead customer and market insight end-to-end, turning data into clear direction and impact. By shaping how we understand our customers, categories and market, you'll drive smarter decisions every step of the way!
Please note this is a hybrid role with 2 days per week in our Wakefield.
What you'll do:
- You’ll tackle the business’s biggest questions, bringing together data from across sources to uncover what’s happening, why it matters and what to do next.
- You’ll turn both quick requests and emerging trends into clear, actionable insight that helps attract, grow and retain customers, while always looking for smarter ways to improve our data, tools and approach.
- From managing research partners to keeping dashboards sharp and useful, you’ll make sure insight is easy to understand, hard to ignore and embedded across the business keeping the customer front and centre in every decision.
What you'll bring:
- Highly experienced Insight Manager with good business acumen, a passion for analysis and ideally, a grounding in Omni-channel Retail.
- Good analytical skillset with significant experience exploiting and triangulating data across numerous sources.
- Expert understanding of research initiatives, insights tools and proven Consumer Research methods.
- A proven ability to generate Insight and actions that drive customer and business benefit.
- Strong consulting skills to partner effectively with multiple agencies and stakeholders.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits:
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100s of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Insight Manager, Full Time - Wakefield employer: Card Factory
At Card Factory, we pride ourselves on being a leading specialist retailer that values our employees as much as our customers. Located in Wakefield, our hybrid work model fosters a supportive and dynamic environment where you can thrive professionally while enjoying a comprehensive benefits package that prioritises your wellbeing. With ample opportunities for growth and development, including access to training programmes and financial support, joining us as an Insight Manager means becoming part of a forward-thinking team dedicated to celebrating life's moments together.
StudySmarter Expert Advice🤫
We think this is how you could land Insight Manager, Full Time - Wakefield
✨Tip Number 1
Get to know the company inside out! Research Card Factory's values, recent news, and their approach to customer insights. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to insight management and data analysis. Think about how you can demonstrate your analytical skills and past successes in turning data into actionable insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Card Factory. Good luck!
We think you need these skills to ace Insight Manager, Full Time - Wakefield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Insight Manager role. We want to see how you can bring value to our team, so don’t hold back on showcasing your analytical prowess!
Showcase Your Passion for Insights:Let us know why you're passionate about customer insights and data analysis. Share examples of how you've turned data into actionable insights in the past. We love seeing candidates who are genuinely excited about making a difference!
Keep It Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. We appreciate applications that are easy to read and get straight to the point—just like the insights we aim to provide.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Card Factory!
How to prepare for a job interview at Card Factory
✨Know Your Data Inside Out
As an Insight Manager, you'll be expected to handle data like a pro. Make sure you brush up on your analytical skills and understand the key metrics that drive customer behaviour. Be ready to discuss how you've used data in past roles to influence decisions.
✨Understand the Company Culture
Card Factory prides itself on putting customers at the heart of everything they do. Familiarise yourself with their mission and values, and think about how your insights can align with their goals. This will show that you're not just a fit for the role, but also for the company.
✨Prepare Real-World Examples
Be ready to share specific examples of how you've turned insights into actionable strategies in previous roles. Think about challenges you've faced, the data you used, and the outcomes. This will demonstrate your ability to drive results and make an impact.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company's current challenges or future plans. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
