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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring customers leave with smiles and great experiences.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a competitive salary, discounts, and support for your wellbeing.
- Other info: Flexible hours and a chance to make a real impact in your community.
- Why this job: Be part of an exciting journey with growth opportunities in a fast-paced environment.
- Qualifications: Strong leadership skills and a positive, proactive attitude.
The predicted salary is between 13 - 13 £ per hour.
Salary Details: £13.00 Per Hour
Location: 38A Station Road Upminster
Job Reference: cardfac/TP/ /31387
Contracted Hours Available: 6
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Main Responsibilities
- You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success.
- You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life.
- Along the way, you’ll help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
Ideal Candidate
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You're curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension 15%
- Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A Card Factory
Team Leader, Part Time - Upminster employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader, Part Time - Upminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tricky situation. Be ready to share these examples during your interview to showcase your skills and fit for the Team Leader role.
✨Tip Number 3
Be yourself! The interview is as much about them getting to know you as it is about you showing off your skills. Bring your positive energy and let your personality shine through—after all, they want someone who can create a great vibe in the store!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Team Leader, Part Time - Upminster
Some tips for your application 🫡
Show Your Energy: We want to see your upbeat personality shine through in your application! Use lively language and examples that reflect your positive attitude and leadership skills. Remember, we’re looking for someone who can bring great vibes to our store!
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role. Mention specific instances where you've led a team or created a positive environment, as this will show us you understand what it takes to be a Team Leader.
Be Genuine: We value authenticity, so don’t be afraid to let your true self come through in your writing. Share your passion for customer service and how you genuinely care about supporting your team. This will help us see if you’re the right fit for our vibe!
Apply Through Our Website: To make sure your application gets to us, please apply directly through our website. It’s the best way to ensure we see your application quickly, and it helps us keep everything organised. We can’t wait to hear from you!
How to prepare for a job interview at Card Factory
✨Know the Company
Before your interview, take some time to research Card Factory. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've motivated a team or resolved conflicts. Highlight how you can create a positive vibe and support your colleagues' growth.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer interactions. Think of situations where you’ve had to step up, stay flexible, or make tough decisions, and be ready to discuss them in detail.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, store initiatives, or opportunities for personal development. It shows you're engaged and thinking about how you can contribute to the team.