At a Glance
- Tasks: Lead a vibrant team, ensuring customers leave happy and motivated.
- Company: Join Card Factory, the UK's top retailer for greetings cards and gifts.
- Benefits: Enjoy discounts, financial support, and career development opportunities.
- Other info: Fixed-term contract until December 2026 with great career prospects.
- Why this job: Be at the heart of a fun environment while growing your leadership skills.
- Qualifications: Energetic leaders with a passion for teamwork and customer service.
The predicted salary is between 24000 - 36000 € per year.
Location: Freeport Sterling Mills, Tillicoultry
Contracted Hours Available: 16
Please note this role is a fixed term contract which will end on 27th December 2026.
We are looking for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you will support your Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager is away, you will step up and keep things running smoothly with confidence and care.
Role Responsibility:
You will play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You will lead by example, showing what great service looks like and bringing the Card Factory Way to life. Along the way, you will help others grow while continuing to build your own skills. With your energy and commercial know-how, you will drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. By keeping an eye on the numbers, you will help ensure everything is running smoothly, and the team is thriving.
The Ideal Candidate:
- Good leadership skills that people want to follow—positive, proactive, and full of energy.
- Curious by nature, always learning, and eager to see the bigger picture.
- Make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- Fair, open to feedback, and thoughtful in decision-making.
- Genuinely care about people, support growth, and help create a positive team vibe.
About the Company:
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across hundreds of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions, please email (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Team Leader in Tillicoultry employer: Card Factory
At Card Factory, we pride ourselves on being a vibrant and supportive employer, where our Team Leaders play a crucial role in fostering a positive work environment and delivering exceptional customer experiences. Located in the heart of Tillicoultry, we offer a range of benefits including a generous colleague discount, financial wellbeing support, and opportunities for personal growth through our Retail Management Apprenticeship Programmes. Join us to be part of an exciting journey with genuine prospects for career advancement in a fast-paced retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Tillicoultry
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. Be ready to share these examples during your interview to showcase your skills.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your personality shine through. A positive attitude can make a huge difference, especially for a role that’s all about creating great customer experiences.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you on their radar and show that you're genuinely interested in the role. Plus, it’s a great way to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Team Leader in Tillicoultry
Some tips for your application 🫡
Show Your Energy:When you're writing your application, let your personality shine through! We want to see that friendly and upbeat vibe that matches our team culture. Use positive language and share examples of how you've motivated others in the past.
Be Specific About Your Experience:Tailor your application to highlight your leadership skills and relevant experiences. We love it when candidates provide specific examples of how they've created great customer experiences or driven team success. Make sure to connect your past roles to what we’re looking for!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. Avoid jargon and keep your sentences short and impactful—this will help us see your potential quickly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Card Factory
✨Know the Company Inside Out
Before your interview, take some time to research Card Factory. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've motivated a team or handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer Experience
Since the role focuses on creating great customer experiences, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure every customer leaves with a smile, aligning with the company's ethos.
✨Be Positive and Upbeat
The job description highlights the need for energy and positivity. During the interview, let your personality shine through! Smile, maintain good eye contact, and express enthusiasm about the opportunity to lead a team and contribute to a positive store environment.
