At a Glance
- Tasks: Lead a vibrant team, ensuring customers leave with smiles and great experiences.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a competitive salary, discounts, and support for your wellbeing.
- Other info: Flexible hours and a chance to make a real impact in your community.
- Why this job: Be part of an exciting journey with growth opportunities in a fast-paced environment.
- Qualifications: Strong leadership skills, positive attitude, and a passion for teamwork.
The predicted salary is between 27360 - 36480 £ per year.
Salary Details: £13 Per Hour
Location: 79 High Street West Wickham
Job Reference: cardfac/TP/ /31816
Contracted Hours Available: 17
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Main Responsibilities
- You’ll play a key role in the day-to-day running of the store creating great customer experiences and driving commercial success.
- You’ll lead by example, showing what great service looks like and bringing the Card Factory Way to life.
- Along the way, you’ll help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
Ideal Candidate
What we’re looking for:
- Good leadership skills; people want to follow positive, proactive, and full of energy.
- You’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100s of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A Card Factory
Team Leader, Part Time - West Wickham employer: Card Factory
At Card Factory, we pride ourselves on being a vibrant and supportive employer, where our Team Leaders play a crucial role in fostering a positive atmosphere in our West Wickham store. With a strong focus on employee growth, we offer extensive benefits including a generous colleague discount, financial wellbeing support, and access to retail management apprenticeship programmes, ensuring that every team member feels valued and empowered to thrive. Join us in creating memorable customer experiences while enjoying a fulfilling career in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader, Part Time - West Wickham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tricky situation. Being able to share these experiences will demonstrate your skills and fit for the Team Leader role.
✨Tip Number 3
Be ready to showcase your energy! During the interview, let your positive attitude shine through. Remember, they’re looking for someone who can bring great vibes to the store, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Card Factory family. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Team Leader, Part Time - West Wickham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the friendly and upbeat vibe that you’d bring to our team. Don’t be afraid to show us what makes you unique!
Tailor Your Application:Make sure to tailor your application to the Team Leader role. Highlight your leadership skills and any experience you have in creating positive customer experiences. We love seeing how you can bring the Card Factory Way to life!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out. This will help us see your potential as a leader right away!
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or handled challenges in the past. This will show that you can lead by example and create a positive environment.
✨Emphasise Your Customer Focus
Since this role is all about creating great customer experiences, be prepared to discuss how you’ve gone above and beyond for customers in previous roles. Highlight any instances where you turned a negative experience into a positive one, showcasing your commitment to customer satisfaction.
✨Be Energetic and Upbeat
The job description mentions needing someone friendly and full of energy. Make sure your enthusiasm shines through during the interview. A positive attitude can be contagious, and it’s essential for a role that involves leading a team and engaging with customers.
✨Prepare Questions About Team Dynamics
Show your curiosity and interest in team dynamics by preparing thoughtful questions. Ask about how the team currently collaborates or what initiatives are in place to support team growth. This not only demonstrates your proactive nature but also your desire to contribute to a positive team vibe.
