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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring great customer experiences and driving store success.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a competitive salary, discounts, and support for your wellbeing.
- Other info: Flexible hours and a chance to make a real impact in your community.
- Why this job: Be part of an exciting journey with growth opportunities in a fun environment.
- Qualifications: Strong leadership skills and a positive, proactive attitude.
The predicted salary is between 27360 - 36480 £ per year.
Salary Details: £13 Per Hour
Location: 20 King Street Saffron Walden, CB10 1ES
Contracted Hours Available: 16
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Main Responsibilities
- You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success.
- You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life.
- Along the way, you’ll help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
Ideal Candidate
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You're curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension 15%
- Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. For any questions email: (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Team Leader, Part Time - Saffron Walden employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader, Part Time - Saffron Walden
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tricky situation. Being able to share these experiences will demonstrate your skills and fit for the Team Leader role.
✨Tip Number 3
Be ready to showcase your energy! During the interview, let your personality shine through. Show them how you can bring positivity and great vibes to the store, just like they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Card Factory family. Don’t wait too long; apply early to avoid missing out!
We think you need these skills to ace Team Leader, Part Time - Saffron Walden
Some tips for your application 🫡
Show Your Energy: When you're writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you’d bring to the team. Use positive language and share examples of how you've motivated others in the past.
Be Specific About Your Skills: Make sure to highlight your leadership skills and any relevant experience. We love candidates who can show us they’re proactive and curious. Share specific instances where you’ve stepped up or helped a team member grow!
Tailor Your Application: Don’t just send a generic application! Take a moment to read through the job description and align your experiences with what we’re looking for. This shows us you’re genuinely interested in the role and understand what it takes to succeed.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s super easy and ensures your application goes straight to us. Plus, you’ll be one step closer to joining our amazing team in Saffron Walden!
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or handled challenges in the past. This will show that you can lead by example and create a positive vibe in the store.
✨Emphasise Your Customer Service Experience
Since this role is all about creating great customer experiences, be ready to discuss your previous roles in customer service. Highlight any instances where you went above and beyond to ensure a customer left with a smile. This will align perfectly with what the company values.
✨Be Curious and Open-Minded
The ideal candidate is described as curious and eager to learn. During the interview, ask insightful questions about the company’s vision and how you can contribute to it. This shows that you're not just looking for a job, but are genuinely interested in growing with the company.
✨Demonstrate Flexibility and Problem-Solving Skills
In retail, things can change quickly. Be prepared to discuss how you've adapted to unexpected situations in the past. Share examples of how you’ve stepped up when needed and kept things running smoothly, especially in the absence of a manager.