At a Glance
- Tasks: Lead a vibrant team, ensuring great customer experiences and driving store success.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a competitive salary, discounts, and support for your wellbeing.
- Other info: Exciting career growth opportunities in a fast-paced retail environment.
- Why this job: Be part of a positive team culture and develop your leadership skills.
- Qualifications: Looking for energetic leaders who care about people and thrive in a team.
The predicted salary is between 27360 - 36480 £ per year.
Salary Details: £13 Per Hour
Location: Queens Walk, East Grinstead
Contracted Hours Available: 15
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Main Responsibilities:
- You’ll play a key role in the day-to-day running of the store, creating great customer experiences and driving commercial success.
- You’ll lead by example, showing what great service looks like and bringing the Card Factory Way to life.
- Along the way, you’ll help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
Ideal Candidate:
- Good leadership skills; people want to follow, positive, proactive, and full of energy.
- You’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100s of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A Card Factory
Team Leader, Part Time - East Grinstead employer: Card Factory
At Card Factory, we pride ourselves on being a vibrant and supportive employer, where our Team Leaders play a crucial role in fostering a positive atmosphere in our East Grinstead store. With a strong focus on employee growth, we offer extensive benefits including a generous colleague discount, financial wellbeing support, and access to retail management apprenticeship programmes, ensuring that every team member can thrive both personally and professionally. Join us to be part of an exciting journey in a fast-paced environment that values your contributions and encourages a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader, Part Time - East Grinstead
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what vibes they’re putting out. This will help you connect with them during your chat and show that you’re genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve motivated a team or solved a problem. We want to hear those examples that showcase your energy and positivity, so have them ready to share.
✨Tip Number 3
Be yourself! The role is all about bringing great vibes and creating a positive atmosphere. Let your personality shine through in your interview – it’s all about finding the right fit for both you and the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be part of our exciting journey as we grow and create opportunities together!
We think you need these skills to ace Team Leader, Part Time - East Grinstead
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the friendly and upbeat vibe that you’d bring to our team. Don’t be afraid to show us what makes you unique!
Tailor Your Application:Make sure to tailor your application to the Team Leader role. Highlight your leadership skills and any experience you have in motivating a team. We love seeing how you can bring the Card Factory Way to life!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out. This will help us see your potential quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive environment.
✨Emphasise Your Customer Service Experience
Since this role is all about creating great customer experiences, be ready to discuss your previous roles in customer service. Highlight any instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with what they're looking for.
✨Be Energetic and Upbeat
The job description mentions the need for energy and positivity. Make sure to bring that vibe into your interview! Smile, engage with your interviewer, and express your enthusiasm for the role. This will help them see you as a great fit for their team.
✨Prepare Questions About Team Dynamics
Show your curiosity and interest in the team by preparing thoughtful questions about how they foster inclusivity and support growth. This not only demonstrates your proactive nature but also shows that you genuinely care about building a strong team culture.