At a Glance
- Tasks: Lead a vibrant team, ensuring customers leave with smiles and great experiences.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a competitive salary, discounts, and wellness support.
- Other info: Flexible hours and a chance to make a real impact in-store.
- Why this job: Be part of an exciting journey with growth opportunities in a fun environment.
- Qualifications: Strong leadership skills, positive attitude, and a passion for teamwork.
The predicted salary is between 13 - 13 £ per hour.
We're on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you'll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager's away, you'll step up and keep things running smoothly with confidence and care.
Main Responsibilities
- You’ll play a key role in the day-to-day running of the store creating great customer experiences and driving commercial success.
- You’ll lead by example, showing what great service looks like and bringing the Card Factory Way to life.
- Along the way, you’ll help others grow while continuing to build your own skills.
- With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
- By keeping an eye on the numbers, you’ll help make sure everything's running smoothly, and the team is thriving.
Ideal Candidate
- Good leadership skills; people want to follow, positive, proactive, and full of energy.
- You're curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone's voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing:
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100s of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Team Leader, Part Time - Brierley Hill employer: Card Factory
Card Factory is an excellent employer that fosters a vibrant and inclusive work culture, making it a fantastic place for individuals looking to grow in their careers. With a strong focus on employee wellbeing, we offer a comprehensive benefits package including a generous pension scheme, discounts, and opportunities for professional development through our Retail Management Apprenticeship Programmes. Located in the bustling Merry Hill Shopping Centre, this part-time Team Leader role not only allows you to lead a dynamic team but also provides a chance to make a meaningful impact on customer experiences while enjoying a supportive and energetic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader, Part Time - Brierley Hill
✨Tip Number 1
Get to know the company culture! Before your interview, check out Card Factory's social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tricky situation. Be ready to share these examples during your chat, as they’ll show you’ve got the skills we’re looking for.
✨Tip Number 3
Bring your energy to the interview! We want to see that positive, upbeat attitude you’d bring to the store. Smile, be enthusiastic, and let your personality shine through!
✨Tip Number 4
Don’t forget to ask questions! Show us you’re curious and engaged by asking about team dynamics or growth opportunities. It’s a great way to demonstrate your interest in the role and the company.
We think you need these skills to ace Team Leader, Part Time - Brierley Hill
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the friendly and upbeat vibe you’d bring to our team. Don’t be afraid to show us your enthusiasm for the role!
Tailor Your Application:Make sure to tailor your application to the Team Leader role. Highlight your leadership skills and any experience that shows how you can motivate a team and create great customer experiences. We love seeing relevant examples!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps convey your message better – we’re all about clarity!
Apply Through Our Website:Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at Card Factory
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive vibe in the store.
✨Emphasise Your Customer Service Experience
Since this role is all about creating great customer experiences, be ready to discuss your previous roles in customer service. Highlight any instances where you went above and beyond to ensure a customer left with a smile. This aligns perfectly with what the company values.
✨Be Energetic and Positive
The job description mentions the need for energy and positivity. Make sure your enthusiasm shines through during the interview. A friendly attitude can go a long way in making a great impression and showing that you fit the company culture.
✨Ask Thoughtful Questions
Prepare some questions that reflect your curiosity and eagerness to learn. Inquire about the team dynamics, growth opportunities, or how the company supports its employees. This shows that you're not just interested in the role but also in contributing to the team's success.
