Team Leader Central London

cardfactory makes celebrating life\’s moments special and accessible for everyone – we are united by this purpose.

As part of our expansion plans, we have opened a collection of new stores within Central London. To support us in helping our customers celebrate their own life moments, we are now looking for a Team Leader to join our very successful cardfactory family in Central London.

Store Location:

Role Responsibility

With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to deliver commercial growth and develop a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but also in leading the team to deliver great standards and exceptional service every day.

The Ideal Candidate

• You will be as passionate about celebrating our customers’ life moments as we are.
• Customer-centric with a passion for driving excellent service.
• You will be able to demonstrate good leadership skills.
• Positive forward-thinking approach.
• Comfortable reviewing store performance data.
• Commercially minded.
• An engaging and enthusiastic team player.

About the Company

Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy, including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.

• Pension
• 25% Card Factory colleague discount in-store and online
• Financial Wellbeing Support
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Opportunity to apply for Retail Apprenticeships
• Access to blended learning and development content
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing

Location: High Street North, East Ham, London, United Kingdom

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